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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.7
284 Reviews

284 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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August 28, 2024

Very nice service experience. Greatly appreciated that suitable loaner car was made available to me. John from service was a pleasure to work with. More

by Rzlotnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re delighted to hear that you had a very nice service experience and that the loaner car met your needs. It’s wonderful to know that John made your experience pleasant. If you need anything further or have any questions, don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

August 28, 2024

One of the best dealerships in the area. Fast service Great customer service. Thank you! More

by rgnedov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your great review! We’re thrilled to hear that you consider us one of the best dealerships in the area and that you experienced fast service and excellent customer service. Your satisfaction is our top priority, and we appreciate your kind words. Warm regards, Michael Hill mhill@benzelbusch.com

August 27, 2024

Great it! Thank you so much ! I am satisfied with all the services. Everything goog. More

by SDASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Aug 28, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re so glad to hear that you’re satisfied with our services and had a positive experience with us. Your satisfaction is our top priority, and we appreciate your kind words. Warm regards, Michael Hill mhill@benzelbusch.com

August 24, 2024

Very happy with the service I received. They went above and beyond. Also very prompt. More

by DPMERENYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re thrilled to hear that you were very happy with the service and that our team went above and beyond for you. It’s our goal to provide prompt and exceptional service, and we’re glad we met your expectations. If you need anything in the future, we’re here to help! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

Great. From start to finish the experience was perfect. We had gotten taking advantage of at the last dealership we purchased our automobile at and they hel More

by NICHOLASSEMKIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Fraser
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience! We're thrilled to hear that everything went perfectly from start to finish and that we could help you in such a significant way. Your satisfaction is our top priority, and we're glad we could assist you effectively. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

Great service John was very helpful and the repaired the car to resolve the noise issue related to the wheel More

by HAMID.JAFARNEJAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We're glad to hear that John was able to assist you effectively and that the wheel noise issue was resolved. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

The environment and service is luxury level. Did not disappoint and perhaps one of the best dealerships ive been to. More

by C.BORJA8714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot her name but she was a small girl with red shirt.
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with us. Providing a luxury-level environment and service is our goal, and it’s great to know we met your expectations. If you need anything in the future, please don’t hesitate to reach out. We look forward to welcoming you back! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

Terrific experience. I had an issue with my car but john went over what was the problem and booked me an appointment the following week. It was fixed within 2 hours at no More

by dannylui91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your wonderful experience! We’re delighted to hear that John provided such thorough and prompt service. It’s great to know your issue was resolved quickly and to your satisfaction. We’re looking forward to assisting you with all your future Genesis needs. If you need anything else, don’t hesitate to reach out! Warm regards, Michael Hill mhill@benzelbusch.com

August 23, 2024

John was very helpful and kind. He did a great job with explaining to me what would go on during the servicing and helped me to feel comfortable throughout my visit. He was easy to More

by SUJAYKANWAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We're delighted to hear that John made your visit comfortable and informative. We strive to ensure every customer feels well taken care of, and it's great to know that John exemplified this. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

August 20, 2024

I was welcomed and taken care off as soon as possible, and was kept informed on the progress of my vehicle More

by TLOKMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Aug 27, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your review! We’re glad to hear that you were welcomed warmly and that we took good care of you and your vehicle. It’s great to know that you were kept informed throughout the process. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

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