Genesis of Englewood powered by Benzel-Busch - Service Center

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad you found our dealership clean and spacious. We appreciate your suggestion about having a separate customer waiting area and will certainly take it into consideration as we look for ways to improve our facilities. If you have any other suggestions or need further assistance, please feel free to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for your glowing review! We’re delighted to hear that you think of us as the best dealership with the best service. It’s wonderful to know that our team’s kindness made a positive impression on you. We’re thrilled that you love your Genesis and look forward to continuing to provide excellent service. If you need anything else or have any questions, don’t hesitate to reach out! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your great review! We’re thrilled to hear that John and the entire team provided you with helpful and pleasant service. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need any further assistance or have more questions, don’t hesitate to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience and that our turnaround time and loaner car service made your visit convenient. Your recommendation means a lot to us. If you need anything else or have any questions in the future, please feel free to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad to hear that John was able to resolve the booking issue and that you’re very happy with the outcome. Providing prompt and effective solutions is important to us, and we’re pleased John could assist you. If you need any further help or have more questions, please don’t hesitate to reach out. We appreciate your business! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re delighted to hear that Neysha was polite, efficient, and went above and beyond to assist you. We’re proud to have her on our team and appreciate your kind words. If you need anything else or have any more questions, feel free to reach out. We look forward to serving you again! Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your feedback! We’re glad to hear that you were satisfied with the service, though we apologize for the inconvenience with the app not updating the status of your vehicle. We’ll look into this issue to ensure it gets resolved. If you need any further assistance or have more concerns, please don’t hesitate to reach out. Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your positive review! We’re thrilled to hear that John provided knowledgeable service and that your car was ready as promised. It’s also great to know you found our dealership to be very nice. We appreciate your recommendation and look forward to assisting you and your friends in the future. Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! We’re delighted to hear that you feel well cared for and that we’ve been able to address your questions and any issues with your car. Providing excellent customer service is our top priority, and we’re glad to know we’ve met your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience! We’re delighted to hear that you found our team respectful, honest, and committed to providing great customer service. It’s wonderful to know that we could provide you with a clean vehicle while your recall was being fixed, ensuring everything was done on time. Warm regards, Michael Hill mhill@benzelbusch.com