Genesis of Englewood powered by Benzel-Busch - Service Center

They listen to my feedback to identify and fix the issue. John service adviser easy to work wit John service adviser easy to work wit More

Very good service They came to my house, took my car and left a loaner car and then return my car to my workplace and took back the loaner car left a loaner car and then return my car to my workplace and took back the loaner car More

I was very happy with my experience with the dealership and Jason in particular. Every part of the experience was handled in a very professional and caring manner. Jason is a great asset to the dealership and Jason in particular. Every part of the experience was handled in a very professional and caring manner. Jason is a great asset to the dealership! More

Jason and Kelly were extremely helpful and kept us informed. Would highly recommend this service center. informed. Would highly recommend this service center. More

They were all extremely nice and very attentive there. They were extremely helpful. Jason was amazing and answered any question that I had for him They were extremely helpful. Jason was amazing and answered any question that I had for him More

He was attentive and was timely in contacting me and keeping me up to date with the car. He explained to me my options and didn't pressure me to do any service I didn't feel necessary. keeping me up to date with the car. He explained to me my options and didn't pressure me to do any service I didn't feel necessary. More

Jason was very specific in answering questions about the car. Helped me to learn more about maintenance and was very helpful throughout the process car. Helped me to learn more about maintenance and was very helpful throughout the process More

I’m disappointed with the service I received after purchasing my car. I discovered a scratch on the side mirror the same day I brought it home and reported it right away. It took a month to schedule t purchasing my car. I discovered a scratch on the side mirror the same day I brought it home and reported it right away. It took a month to schedule the repair, and when the team finally came, they arrived almost 2 hours late. I complained to Kelly about this, but instead of apologizing, she told me to talk to the Sales Manager. I am already dissatisfied that the scratch was present when I purchased the car. Not only did it take a month to get the repair done, but they also missed the scheduled appointment time, causing further inconvenience to my personal plans, and there was no apology at all. Overall, the lack of communication, delays, and employee attitude were very frustrating and unprofessional. More

He was very kind and nice. It will be great if there a sperated waiting room. It will be great if there a sperated waiting room. More

My service Advisor Jason was beyond amazing. Very personable. 10/10 service. He listened to every concern I had & addressed them. I traveled from NY to NJ and was unsure what service advisor I w Very personable. 10/10 service. He listened to every concern I had & addressed them. I traveled from NY to NJ and was unsure what service advisor I would be seeing but it was well worth the trip now! & I will be returning from now on to do all services here. More