Genesis of Englewood powered by Benzel-Busch - Service Center
Englewood, NJ
621 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center
Very happy with my GV70 Sport and this dealership. Had my 1st scheduled maintenance this week. Service Advisor John was great to work with. Thank you! Had my 1st scheduled maintenance this week. Service Advisor John was great to work with. Thank you! More
The service team was prompt and professional. The car service was complete in the estimated time. The car service was complete in the estimated time. More
Jason was very pleasant and professional. I appreciated all he did. I had a problem with my credit card and he was very patient. I appreciated all he did. I had a problem with my credit card and he was very patient. More
John is a great part to your dealership. It’s a pleasure working with him you should be proud that he works for your company It’s a pleasure working with him you should be proud that he works for your company More
5 Jason was very helpful/professional. The problem took more than one visit but it seems to be resolved. I appreciate the assistance The problem took more than one visit but it seems to be resolved. I appreciate the assistance More
Everything was done well and quickly. No complaints; no issues. I would recommend you to friends. No complaints; no issues. I would recommend you to friends. More
It was a lovely process. Everything went smoothly and I got my dream car. Thank you Everything went smoothly and I got my dream car. Thank you More
Great service and white glove treatment. Jason was prompt dealing with my concerns. Valet service was highly appreciate it Jason was prompt dealing with my concerns. Valet service was highly appreciate it More
Excellent courtesy. Very warm environment. John is very helpful and explained the services in detail. Loaner car service is also fast and friendly. To get a loaner car I Very warm environment. John is very helpful and explained the services in detail. Loaner car service is also fast and friendly. To get a loaner car I have to wait over a month that is the only minus point which I hope lesser time in the future. Overall I give the service experience a five stars. More
Disappointed with the service. Got the car back with the battery light and engine light on. This should have been checked prior to returning the car. After giving the car back a se Got the car back with the battery light and engine light on. This should have been checked prior to returning the car. After giving the car back a second time, I received the car back and every time I start the car, the schedule a service message comes up. This should have been reset prior to me picking up the car. To make a service appt., after telling the individual, the check engine light comes on, the earliest appt was over one month out. When I questioned the amount of time to wait, she told me to “monitor it.” Overall a very disappointing experience for a luxury dealer. More