Genesis of Englewood powered by Benzel-Busch - Service Center
Englewood, NJ
561 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center
Everything was great. The timing of when my car was being returned would be my only complaint though it was the Friday of Memorial Day weekend. Had it been a regular non h The timing of when my car was being returned would be my only complaint though it was the Friday of Memorial Day weekend. Had it been a regular non holiday day I'm sure it would have been smoother in returning my vehicle More
No Saturday services done at this location. Its a 3hr wait & a long drive there. I had to take a day off for an oil change. Its a 3hr wait & a long drive there. I had to take a day off for an oil change. More
Extremely pleasant experience from beginning to end. Both Kelly and Jason we are quite informative and kept me in the loop throughout the whole process. Both Kelly and Jason we are quite informative and kept me in the loop throughout the whole process. More
Took 9hours to put a new tire on Should not take more then 3hours Car was there before you opened Not done until 5:15pm then 3hours Car was there before you opened Not done until 5:15pm More
Good experience. Very friendly people. Service was performed quickly. Decent waiting area. Not big though. Very friendly people. Service was performed quickly. Decent waiting area. Not big though. More
The dealership made me feel welcome and did a complete service on a recall in my car was very professional and thank you again. service on a recall in my car was very professional and thank you again. More
Jason was extremely polite and professional. Although my car took a couple of days longer than originally expected, Jason kept me fully apprised of the situation and I merely used the loaner ca Although my car took a couple of days longer than originally expected, Jason kept me fully apprised of the situation and I merely used the loaner car until the work was done. All service associates should be like Jason!!!! More
Attentive and courteous but overall took such a long time to get the service done. to get the service done. More
Friendly knowledgeable staff. Good service efficient. Will keep going back there to get my vehicle serviced . Thank you Good service efficient. Will keep going back there to get my vehicle serviced . Thank you More
Kelly was extremely helpful and responsive. My car needed a part and it was in the shop for over two weeks. Every time I reached out to her via email or left a message she responded pretty quic My car needed a part and it was in the shop for over two weeks. Every time I reached out to her via email or left a message she responded pretty quick. More