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Genesis of Englewood powered by Benzel-Busch - Service Center

Englewood, NJ

4.6
561 Reviews

561 Reviews of Genesis of Englewood powered by Benzel-Busch - Service Center

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June 02, 2025

Everything was great. The timing of when my car was being returned would be my only complaint though it was the Friday of Memorial Day weekend. Had it been a regular non h More

by lsloves13
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Skopetos
June 02, 2025

No Saturday services done at this location. Its a 3hr wait & a long drive there. I had to take a day off for an oil change. More

by NATALIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Extremely pleasant experience from beginning to end. Both Kelly and Jason we are quite informative and kept me in the loop throughout the whole process. More

by azvulun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Took 9hours to put a new tire on Should not take more then 3hours Car was there before you opened Not done until 5:15pm More

by FSCUDERI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Skopetos
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Good experience. Very friendly people. Service was performed quickly. Decent waiting area. Not big though. More

by SIDESPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

The dealership made me feel welcome and did a complete service on a recall in my car was very professional and thank you again. More

by CCBENSON56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Jason was extremely polite and professional. Although my car took a couple of days longer than originally expected, Jason kept me fully apprised of the situation and I merely used the loaner ca More

by AHEYMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Berk Berkman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Attentive and courteous but overall took such a long time to get the service done. More

by A3.KANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Friendly knowledgeable staff. Good service efficient. Will keep going back there to get my vehicle serviced . Thank you More

by DEBORAH.BARNARD18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Skopetos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Kelly was extremely helpful and responsive. My car needed a part and it was in the shop for over two weeks. Every time I reached out to her via email or left a message she responded pretty quic More

by azvulun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly McNichol
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