Genesis of Edmond - Service Center

Well done. I initially was very nervous about using the Concierge Valet service. Genesis of Edmond picked up my G-80 from Lawton and brought a loaner to me. Steve the driver was professional and answered a Concierge Valet service. Genesis of Edmond picked up my G-80 from Lawton and brought a loaner to me. Steve the driver was professional and answered all my questions. Tanner, the Service Technician kept me informed of the status of the repairs. The vehicle was returned with a full tank of gas. Thank you, Genesis, for the great service and for giving me peace of mind that my G-80 is in good hands. More

I have lived in multiple cities and have worked with more than one Genesis dealership. I purchased the car two years ago based on the excellent service Genesis is supposed to offer (which includes the valet than one Genesis dealership. I purchased the car two years ago based on the excellent service Genesis is supposed to offer (which includes the valet service). I'm extremely disappointed in the service provided. Had my vehicle serviced and never received feedback or a call to describe what was wrong. Scheduling service is fairly easy. However, the communication back on the repairs is less than ideal. More

The service team was very accommodating and responsive to my service needs and change in schedule. my service needs and change in schedule. More

Service was excellent. They offered to pick up my Genesis and deliver it back to my home while I was out of town. Very nice! and deliver it back to my home while I was out of town. Very nice! More

Great customer service. Tray was very attentive from the first call to my arrival from El Paso, Tx. I would recommend this dealership to others. first call to my arrival from El Paso, Tx. I would recommend this dealership to others. More