Genesis of Edmond
Oklahoma City, OK
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They found the G80 we wanted at another dealer, but this wasn’t the car they delivered to our house. The car delivered had a two tone interior that was a deal breaker. Since no one was available on Sunday, wasn’t the car they delivered to our house. The car delivered had a two tone interior that was a deal breaker. Since no one was available on Sunday, we took delivery thinking this would be cleared up on Monday. I left messages for the next week with Salesman, two Sales Manager and the owner. I still have received no despite to our issue speaking directly with Sales Manager, and leaving messages for the with Secretary to owner. I will never buy another car from Genesis of Edmond, and I would recommend new customers shop elsewhere. More
Car shopping can be a stressful experience, as no one likes to have buyers remorse when making a large purchase like a new vehicle. For me this is a big deal, so I wanted to make sure I did my research likes to have buyers remorse when making a large purchase like a new vehicle. For me this is a big deal, so I wanted to make sure I did my research and found the car that I really wanted. It was a multi week process, I test drove 5 different vehicles, before I walked into Genesis of Edmond. What a great experience at Genesis of Edmond! As you walk in to the facility it feels low stress but nuanced with nice touches., like casual seating areas with comfortable chairs. A great coffee area that is easy to access with really good coffee. But more importantly the people did a great job. My sales person Rajip was perfect, low pressure, and very knowledgeable of the car and thoughtful. Jeff the manager was easy to deal with, and quick to work on finding the right price for me, both on my trade-in and the vehicle I really wanted. And Austin on the finance team was quick, but detailed in going through the numbers. And of course the car!! What a great car! It's my first Genesis, I purchased the GV80 model, and it could very well be the best car I've ever owned, it's so nice to drive, it looks great, and it feels great. My favorite touch is the Ergo-Posture seat, it automatically shapes around you and guides you into a comfortable driving posture, you have to experience it to see what I mean, but its awesome! This is a long review, because the team at Genesis of Edmond made it worth the time to share my opinion, and the car speaks for itself. And with a great warranty on the car should I ever need it, I'm looking forward to working with Rajip and the team at Genesis whenever if anything comes up. Really appreciate all that they did! More
I really had a great buying experience at Genesis of Edmond from the beginning to the end with Abbas Obias. He is a professional salesman! Very courteous and attentive to your concerns and questions. Edmond from the beginning to the end with Abbas Obias. He is a professional salesman! Very courteous and attentive to your concerns and questions. Abbas is extremely knowledgeable in how all the features work and can easily show you in a short period of time. I highly recommend Abbas Obias to assist you whether you are my friend or not. He is easy to talk with and very friendly. I also enjoyed working with Patrick Harrington, the Finance Manager. He is very professional and thorough. You will be greeted with a smile by all the Genesis of Edmond employees while you are there. They truly value you as a customer. I have been thanked over a dozen or more times for allowing Genesis of Edmond earn my business. More
Well done. I initially was very nervous about using the Concierge Valet service. Genesis of Edmond picked up my G-80 from Lawton and brought a loaner to me. Steve the driver was professional and answered a Concierge Valet service. Genesis of Edmond picked up my G-80 from Lawton and brought a loaner to me. Steve the driver was professional and answered all my questions. Tanner, the Service Technician kept me informed of the status of the repairs. The vehicle was returned with a full tank of gas. Thank you, Genesis, for the great service and for giving me peace of mind that my G-80 is in good hands. More
These guys came through for me with a great deal. I had written a less than stellar review before the process was complete and now retract it. They will work with you and the 2021 G80 I bought is far and a written a less than stellar review before the process was complete and now retract it. They will work with you and the 2021 G80 I bought is far and away the best car I’ve ever owned (including Audi’s). Brandon was excellent too. Thanks Genesis of Edmond! More
I have lived in multiple cities and have worked with more than one Genesis dealership. I purchased the car two years ago based on the excellent service Genesis is supposed to offer (which includes the valet than one Genesis dealership. I purchased the car two years ago based on the excellent service Genesis is supposed to offer (which includes the valet service). I'm extremely disappointed in the service provided. Had my vehicle serviced and never received feedback or a call to describe what was wrong. Scheduling service is fairly easy. However, the communication back on the repairs is less than ideal. More
Was truly exceptional. Found the car online, had great emails and texts with Sam, showed up to test drive the car, discussed price and I put the finance dept in touch with my bank and was in and out in 10 emails and texts with Sam, showed up to test drive the car, discussed price and I put the finance dept in touch with my bank and was in and out in 10 minutes. Returned to close the transaction a few days later and the car was ready, detailed and was again in and out in 10 minutes. Great service More
Sam, Brian, and George were outstanding when covering all aspects of our purchase. They were extremely professional and pleasant. There were no games, just good honest business dealings. Every part of our pu aspects of our purchase. They were extremely professional and pleasant. There were no games, just good honest business dealings. Every part of our purchase was straight forward. I will definitely recommend Edmond Hyundai/Genesis for all purchases. More
I gave them 5 stars on my first review. This was before I got the car delivered to me. When I received the car it was completely dirty. Never cleaned it at all, probably because it has to be hand washed. I’v got the car delivered to me. When I received the car it was completely dirty. Never cleaned it at all, probably because it has to be hand washed. I’ve since washed the car myself and noticed several paint issues. I’ve reached out to the dealership several times and everyone is always busy and never calls back. More