Back

Genesis of Downtown Chicago

Chicago, IL

5.0
7 Reviews

2700 S Michigan Ave

Chicago, IL

60616

Directions

By Type

Showing 7 reviews

December 05, 2024

My husband and I recently purchased a new car from this dealership and the experience was warm and friendly. Andrell took very good care of us and overdelivered on our expectations. Manager Ray was also v More

by Alethaross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrell, Ricky and Ray
November 22, 2024

Great service every time we visit. We are always pleased with the service great communication every time. More

by sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
November 21, 2024

I took my car here for servicing and I had a good experience. The staff attended to me promptly, Inspected the car and provided with estimated time to pick it up. They did a good job at explaining ev More

by gonikiran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
November 14, 2024

I had a great experience with Genesis Downtown. I had to take my car in for some work and Sandra was so nice and very helpful. They took care of me and kept me posted on the work all the way throug More

by jennefer.colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra and Mia
October 25, 2024

I recently purchased a Genesis GV70 from this dealership. While it was a pleasant experience, what really made it special was the general manager Ray and the salesman Andrell. They both went way out of thei More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Andrell
October 18, 2024

The dealership is located conveniently close to downtown Chicago, but the main reason to buy your car there is the quality of their people. The manager, Ray, was very responsive and he made even my unusual More

by baa
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Ricky
October 05, 2024

Great service department. Easy to schedule and very professional service department. They clearly communicate with you throughout the entire process More

by JL Jordan III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarvis Davis