Genesis of Denville - Service Center

Once again Allie Hoffman took good care of me. She is courteous, knowledgable, and professional. It's an approximate 80-mile drive for me one way from my home to the dealership and as a new customer it's courteous, knowledgable, and professional. It's an approximate 80-mile drive for me one way from my home to the dealership and as a new customer it's thus far been worth it. More

My experance with the staff at Salerno Duane Infiniti of Denville this time was very much like all of my experiences at this dealership. The staff is very experienced and know how to keep a customer happy. Denville this time was very much like all of my experiences at this dealership. The staff is very experienced and know how to keep a customer happy. I have been a happy customer for almost 20 years and look forward to many more years of great service. Thanks again to Ali Hoffman and her professional staff. More

I have purchased a number of cars and dealt with a number of dealers but Salerno Duane Infiniti in Denville, Nj is the best - no one else even close. Allie in particular is always friendly and willing to ac of dealers but Salerno Duane Infiniti in Denville, Nj is the best - no one else even close. Allie in particular is always friendly and willing to accommodate. Great service. More

Hector took care of me on Saturday without an appointment. He clearly explained what service was needed and the approximate cost. He needed to keep the car until Monday and offered a loaner veh appointment. He clearly explained what service was needed and the approximate cost. He needed to keep the car until Monday and offered a loaner vehicle. The work was completed,on time, as promised when I picked up the car on Monday. When I picked up the car, Sue greeted me, reviewed what work was done and finished the paperwork. It was handled quickly and efficiently. I have always had an excellent customer experience with this dealership! More

Climate control fan broken. They got me in the day I called, issued a loaner and completed the work in under two hours including oil change and filters. Plus, the car was washed and even had mints in th called, issued a loaner and completed the work in under two hours including oil change and filters. Plus, the car was washed and even had mints in the cup holder - What's not to like! Would highly recommend this dealer and the service department especially Allie and Sue to anyone who requires a courteous, professional and competent car service experience. More

I have purchased two Infinitis from this dealer and would highly recommend them. The buying experience is always favorable and they are easy to work with. The service department is excellent. I can always highly recommend them. The buying experience is always favorable and they are easy to work with. The service department is excellent. I can always get my car in for service on the day I want and the process of dropping off and picking up my car is very efficient. A clean Infiniti loaner is always available. The service work has been great and my car is returned on time as promised. More

I purchased my 1999 I30 New at this Dealership. All I purchased my 1999 I30 New at this Dealership. All service has also been performed here. What I like best is the courteous and friendly way Sue a I purchased my 1999 I30 New at this Dealership. All service has also been performed here. What I like best is the courteous and friendly way Sue and Allie treat me. I told them that should I purchase a New Infiniti it would be mostly because I like the way I'm treated there. More

Have been coming to this dealership since 1991 and this is our 4th Infiniti vehicle. We have been extremely happy with all of them. They are built very well and require normal maintenance and I should sa is our 4th Infiniti vehicle. We have been extremely happy with all of them. They are built very well and require normal maintenance and I should say, do not have break down problems like a lot of other cars do! It has been a very pleasant experience owning these vehicles and I would highly recommend these particular cars at any time. More

Allie and Sue (both have helped me over the last 4 years (latest visit was Allie). They are always very accomodating. When I call for an appointment they always give me a close estimate of the cost and time (latest visit was Allie). They are always very accomodating. When I call for an appointment they always give me a close estimate of the cost and time and always offer a loaner car. They are friendly and have a waiting lounge equipped with a large flat screen TV, 2 computers, a variety of complimentary beverages and great fresh bagels. The quality of work is excellent. I always feel like I'm driving a new car home. The work is patiently explained to me and I never feel as if I'm being rushed. I have a round trip of 40 miles. That should sum up my experiences. More

I have been happy doing business with this dealership and staff for the past 21 years. The cars are well built and the service staff ensures the quality of the maintenance done on my vehicle. I will cont staff for the past 21 years. The cars are well built and the service staff ensures the quality of the maintenance done on my vehicle. I will continue to have my vehicle serviced at this dealership and recommend it to family and friends. More