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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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May 28, 2013

The staff at Infiniti of Denville is always very nice, knowledgeable, and professional. They are also very accomodating with scheduling and loaner cars. Thank you! More

by mcelini
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge Rodriguez
Jul 15, 2013 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

March 29, 2013

90K service on my Gcoupe was done efficiently and graciously at reasonable price and included loaner vehicle. I was kept up to date on service work and car was ready when promised. Sue followed up t More

by joshuacohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 30, 2013 -

Genesis of Denville responded

We value you as a long time customer. It is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

March 29, 2013

I have been using its service more than 4 years and Its service always makes me happy and comfortable for maintaining my infiniti. If you have infiniti, please try wonderful service at Salerno. More

by junhosung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 30, 2013 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

March 21, 2013

I had routine service and warranty work done on our 2008 Infiniti M35x on two separate days in January 2013. Allie, Susan, Hector, Craig and all other employees with whom we came in contact were courteous More

by ret2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig, Hector Osorio
Mar 28, 2013 -

Genesis of Denville responded

We value you as a long time customer. It is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

January 29, 2013

Great dealership. I had purchased many Pontiacs from Great dealership. I had purchased many Pontiacs from Salerno in my earlier years and in 2010, I returned to purchase my M35X. It has again been a gre More

by majormickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2013 -

Genesis of Denville responded

Thank you for talking the time out of your day to review our sales consultant and facility. We value you as a long time customer. It is GREATLY appreciated. Respectfully, Jorge Rodriguez General Manager

January 28, 2013

My experience was exceptional. Sue and Allie were both courteous and professional as were the entire staff whom I encountered. My vehicle was cleaned and delivered right to the service door. When an unexp More

by tygonabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2013 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Jorge Rodriguez General Manager

January 09, 2013

My experience at Salerno Duane Infiniti is always a positive one. Allie and Sue are top notch, friendly and helpful and the service is always performed to the highest standard. I've been going to Sal More

by BryantHaskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 16, 2013 -

Genesis of Denville responded

Thank you for taking the time to praise us. It is really appreciated. Jorge Rodriguez General Manager

December 16, 2012

Whether general service (oil change, tire rotation) or an issue (rare) Allie Hoffman does everything possible to accommodate my needs. She's bright, knowledgeable, warm, and friendly. When the time comes to More

by divamargarita
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 16, 2012

Whether being assisted by Allie or Sue, I believe they are giving me credible assessment of the work that needs to be done to my vehicle. They always accommodate my schedule and the work is done when ind More

by joshuacohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 08, 2012

I rate Salerno Duane Infinit of Denville as a 5 out of 5 for a very simple reason - Each and every person with whom I have dealt there has a single overrdiding priority: Customer satisfaction. The sales e More

by SHaller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allie Hoffman and Sue Cardoso, Hector Osorio
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