Genesis of Denville

Customer service, friendliness and price was a big selling point for me to do business with Salerno Duane. Art Blenner was great and went out of his way to accomadate my needs not only before the sale selling point for me to do business with Salerno Duane. Art Blenner was great and went out of his way to accomadate my needs not only before the sale but afterwards. I would diffinitley recommend him and Salerno Duane. More

This is by far the worst dealership I've ever been to. Read why: I saw an M vehicle on their website that was for 42500 with only 3250 miles so i decided to check it out at the dealership. I got there a Read why: I saw an M vehicle on their website that was for 42500 with only 3250 miles so i decided to check it out at the dealership. I got there and started looking around the floor. There was an M right inside the doorway. Terry greated me and said that he thinks that is the vehicle so i got very excited about it. Then he looked up the number and said it wasn't the one but it was a demo as well with about 5K miles so I inquired about it. He said the one in the newspaper was the one outside...it was in an accident with a deer but was all fixed up. I said no thanks to that one and wanted to know what price was for the one on the floor with 5k miles. After a very long time just waiting around, Terry came back with a full writeup with only a space to fill in for my trade-in. It was for the car that was in an accident with the deer! What nerve!! I never said I was interested in that one and just wanted to know the price of the one on the floor. On what basis would these guys assume that i would purchase the one in the accident that they would work up the paperwork? Finally, I got the price for the one on the floor (somewhere around 49K)...so I just left the dealership and bought an Acura TL from next door. I had a much better experience there! They lost a legitimate customer. More

The dealership is very easy to work with on an overall basis. This is my second car with them and i am very satisfied. The sales team is very supportive. The service team is well qualified and does qualit basis. This is my second car with them and i am very satisfied. The sales team is very supportive. The service team is well qualified and does quality work. It is easy to get a desired appointment and loaner car, if needed. I have purchased other luxury car brands and can easily compare dealers. I would place Salerno at the top of the luxury dealerships I have worked with More

I was very skeptical in going to this dealer due to the fact that i was already tired of going to another dealer and have to deal with the hustling and lack of customer service dealers actually give you, b fact that i was already tired of going to another dealer and have to deal with the hustling and lack of customer service dealers actually give you, but i was wrong. I was very pleased when i met Perry and his staff. These people treat you like if you were a friend. Very easy to deal and talk with. You dont feel hustled like you do when you visit dealers and they really work with you so at the end you feel comfortable and happy with the purchase you made. Excellent customer service skills and very pleasant attitude Perry has. He made my trip to the dealer worthwhile. If every time i buy a car i get this treatment....believe me.....i will be buying a car everyday. Two thumbs up for Perry and the rest of the staff. Pablo de los Rios. Essex county. More

I had been searching for a new car that would meet my new needs for about 6 months. Unable to find anything in the Lexus market ( I am a previous Lexus owner ), I searched elsewhere. How happy I was when needs for about 6 months. Unable to find anything in the Lexus market ( I am a previous Lexus owner ), I searched elsewhere. How happy I was when I walked into Salerno Duane Infinity and found my beloved EX. What a great car. My salesman Lenny Satisky, was wonderful, helpful, informative and willing to let me test drive the car for an extended time, to find I truly loved it. This car buying experience was the best, I would highly recommend this dealership and Lenny to anyone looking for a great, upscale car. More

Salerno Duane Infiniti of Denville was an excellent place to buy my first new car. Art Blenner helped me decide on a car that was pratical, looked great and drove better. I found him to be refreshingly hon to buy my first new car. Art Blenner helped me decide on a car that was pratical, looked great and drove better. I found him to be refreshingly honest which made the whole experience a lot more pleasant. All the salesmen worked together to make sure that I ended up with a car that I was truly happy with. Perry Snitkin helped finalize the deal and was incredibly helpful showing me everything I needed to know about my new car. I would highly recommend buying from Salerno Duane Infiniti of Denville. More

After a nasty accident in which my wife and I were injured and our car totaled, I faced the additional indignity of having to enter the used car market in order to get the features I required in a new injured and our car totaled, I faced the additional indignity of having to enter the used car market in order to get the features I required in a new vehicle. After I identified the Infiniti M all-wheel-drive as the right car for my family's needs, I located the perfect one on Salerno Duane Infiniti of Denville's lot using the internet. I cold-called the dealership and Andy Glick happened to answer the call. Andy quickly determined that I was a serious customer who knew what he was looking for. He dispensed with idle sales chat and got directly to the matter. He was incredibly flexible and thoughtful in dealing with a customer coming from Connecticut to see the vehicle. Despite a major snowfall and in the midst of the heavy holiday season, he had the car prepped and ready for my test drive. He had the finance department and all the details lined up to minimize any hassle during the test and the sales experience. He even made accommodations to my three daughters (including an impatient 5-year-old!) so that my wife and I could enjoy the purchasing experience. He worked with David in the Finance Department/Business Office to make sure I received fair financing terms and he followed up with small details to ensure the purchase was finalized appropriately. Thanks to Andy Glick and Salerno Duane, I am driving a certified pre-owned M35x that puts a smile on my face every time I get behind the wheel. I've got a 100,000 mile warranty and an awesome, fun family sedan with all the bells and whistles. Andy took a situation that was quite unfortunate for my wife and I, and he turned it around into a completely positive result. I have family and friends in NJ and I will definitely tell them to shop with Andy at Salerno Duane Infiniti of Denville when they are ready for their next purchase or lease. Thanks, Andy! More

Dealing w/your sales rep Terry Flaten was a pleasure. He was knowledgable, up front and easy to deal with. I've already recommended him to a few other friends and will definitely be working with him for al was knowledgable, up front and easy to deal with. I've already recommended him to a few other friends and will definitely be working with him for all my future car purchases. I would recommened this dealership for it's hours of operation & people they employ. More

I was completely saitisfied with my sales person, Andy Glick. From the moment I walked into the dealership, Andy was attentive, professional, courteous and knowledgeable. I did not feel pressured to purc Glick. From the moment I walked into the dealership, Andy was attentive, professional, courteous and knowledgeable. I did not feel pressured to purchase a vehicle. Had I been pressured, I would probably have walked out of the dealership. His knowledge, ease, and sincere desire to find the right vehicle to suit my needs in a non-pressured way, was much appreciated and contibuted to the sale. The finance person, Dave Kasliner, was very detailed and clear about explaining the financing terms. The overall feel of the dealership was friendly, professional and customer service oriented. I would recommend the dealership and Andy Glick as your sales person. More

This is the second vehilce we have leased through Duane Salerno and my wife and I have been very pleased with the assistance and support provided throughout the lease period. We have the vehicle serviced Salerno and my wife and I have been very pleased with the assistance and support provided throughout the lease period. We have the vehicle serviced by the dealer and have been pleased with these services as well. We look forward to many months of driving pleasure. More