Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Genesis of Cumming
Cumming, GA
44 Reviews
Welcome to Genesis of Cumming; a popular destination for drivers throughout the Cumming, GA, Johns Creek, and Sandy Springs areas. We're happy you chose to explore the Genesis brand as a possible manufacturer of choice for your next vehicle, but you now may be wondering which dealership to go to. We understand that there isn't a plethora of Genesis dealers in the Alpharetta area, which is why we provide a full-bodied shopping experience, to make our dealership your one-stop-shop. Through our consultation and expertise on the Genesis brand, we're certain you'll be able to secure a particular luxury sedan that fits your personality, lifestyle, and distinct budget.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 44 reviews
January 18, 2025
I would highly recommend buying a car from this dealership! Jamie was our salesperson and she was EXCELLENT!! She is so kind, straight forward, and cares about her clients! The dealership is beauti dealership! Jamie was our salesperson and she was EXCELLENT!! She is so kind, straight forward, and cares about her clients! The dealership is beautiful too. We are never buying another car from anyone other than Jamie and from Genesis of Cumming. If you want a top notch dealership and experience definitely go there and ask for Jamie! You won’t be disappointed. More
by Aaclaflin
Employees Worked With
January 04, 2025
Jamie and Brady helped to make purchasing our GV70 a painless and efficient process. Amazing professionalism and thorough knowledge of the product are unparalleled. This is our 4th Hyundai purchase and painless and efficient process. Amazing professionalism and thorough knowledge of the product are unparalleled. This is our 4th Hyundai purchase and we will definitely keep coming back! More
by Sue Herrmann
December 08, 2024
The showroom was beautiful very clean and everybody was friendly and helpful I recommend this dealership if you are in the market for a Genesis they are great friendly and helpful I recommend this dealership if you are in the market for a Genesis they are great More
by Tonymarks46@gmail.com
December 08, 2024
This dealership has significant room for improvement in several areas. My experience purchasing a 2024 G90 was frustrating due to poor follow-up and execution. While Brady, the Manager, did initially en several areas. My experience purchasing a 2024 G90 was frustrating due to poor follow-up and execution. While Brady, the Manager, did initially engage, he has been unresponsive since. The phone system also needs urgent attention, as it is challenging to reach anyone. The service department, Toby, has similar issues--difficulty in communication, lack of follow-through, and unmet commitments. However, Kaitlyn stands out as a dependable team member who is accessible and attempts to be helpful. Unfortunately, her efforts appear to be hindered by insufficient support from the rest of the team. Enhanced communication, reliable follow-through, and better internal coordination would significantly impact the customer experience. Until they can better execute, I'd recommend that you look for a car elsewhere. More
by Geoff
November 18, 2024
Best car purchase experience I’ve had. Process was made so easy. I highly recommend Jamie Pak as your next sales agent. Genesis facility is new and very nice. Process was made so easy. I highly recommend Jamie Pak as your next sales agent. Genesis facility is new and very nice. More
by Todd
Employees Worked With
November 14, 2024
We had a second wonderful experience with Jamie Pak! Jamie facilitated another good deal for us. We traded in our older GV80 for a 2025 GV80 in order to enjoy the enhancements. Jamie offered great suppo Jamie facilitated another good deal for us. We traded in our older GV80 for a 2025 GV80 in order to enjoy the enhancements. Jamie offered great support and customer service before and after our purchases. She is very knowledgeable of Genesis vehicles and is a joy to work with! If you are considering a Genesis vehicle, we highly recommend that you ask for Jamie at Genesis of Cumming. Sonya S. More
by ssrobin6
Employees Worked With
October 09, 2024
Skip was awesome! He worked with me knowing I was having a hard time making it to dealership. He was willing to bring vehicle to my home. That was beyond the call of He worked with me knowing I was having a hard time making it to dealership. He was willing to bring vehicle to my home. That was beyond the call of duty! He took the time to go over the detail of the vehicle...much appreciate! More
by sandraspruell
Employees Worked With
September 28, 2024
Thanks to Jamie's hard work and effort, we were able to save a lot of time and make a great choice when purchasing a car. Since Jamie majored in design, She were able to understand our taste and the color save a lot of time and make a great choice when purchasing a car. Since Jamie majored in design, She were able to understand our taste and the color combinations very well, offering excellent suggestions that helped us quickly find exactly what we wanted. Moreover, we were able to purchase the GV80 at a great price with an irresistible deal. Even after the purchase, Jamie spent a lot of time teaching us useful tips for using the car, which was extremely helpful. I truly hope that more people get to experience Jamie's excellent service. More
by MK Lee
Employees Worked With
