Genesis of Cumming
Cumming, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 41 reviews
The showroom was beautiful very clean and everybody was friendly and helpful I recommend this dealership if you are in the market for a Genesis they are great friendly and helpful I recommend this dealership if you are in the market for a Genesis they are great More
This dealership has significant room for improvement in several areas. My experience purchasing a 2024 G90 was frustrating due to poor follow-up and execution. While Brady, the Manager, did initially en several areas. My experience purchasing a 2024 G90 was frustrating due to poor follow-up and execution. While Brady, the Manager, did initially engage, he has been unresponsive since. The phone system also needs urgent attention, as it is challenging to reach anyone. The service department, Toby, has similar issues--difficulty in communication, lack of follow-through, and unmet commitments. However, Kaitlyn stands out as a dependable team member who is accessible and attempts to be helpful. Unfortunately, her efforts appear to be hindered by insufficient support from the rest of the team. Enhanced communication, reliable follow-through, and better internal coordination would significantly impact the customer experience. Until they can better execute, I'd recommend that you look for a car elsewhere. More
Best car purchase experience I’ve had. Process was made so easy. I highly recommend Jamie Pak as your next sales agent. Genesis facility is new and very nice. Process was made so easy. I highly recommend Jamie Pak as your next sales agent. Genesis facility is new and very nice. More
We had a second wonderful experience with Jamie Pak! Jamie facilitated another good deal for us. We traded in our older GV80 for a 2025 GV80 in order to enjoy the enhancements. Jamie offered great suppo Jamie facilitated another good deal for us. We traded in our older GV80 for a 2025 GV80 in order to enjoy the enhancements. Jamie offered great support and customer service before and after our purchases. She is very knowledgeable of Genesis vehicles and is a joy to work with! If you are considering a Genesis vehicle, we highly recommend that you ask for Jamie at Genesis of Cumming. Sonya S. More
Skip was awesome! He worked with me knowing I was having a hard time making it to dealership. He was willing to bring vehicle to my home. That was beyond the call of He worked with me knowing I was having a hard time making it to dealership. He was willing to bring vehicle to my home. That was beyond the call of duty! He took the time to go over the detail of the vehicle...much appreciate! More
Thanks to Jamie's hard work and effort, we were able to save a lot of time and make a great choice when purchasing a car. Since Jamie majored in design, She were able to understand our taste and the color save a lot of time and make a great choice when purchasing a car. Since Jamie majored in design, She were able to understand our taste and the color combinations very well, offering excellent suggestions that helped us quickly find exactly what we wanted. Moreover, we were able to purchase the GV80 at a great price with an irresistible deal. Even after the purchase, Jamie spent a lot of time teaching us useful tips for using the car, which was extremely helpful. I truly hope that more people get to experience Jamie's excellent service. More
Jamie Pak, is a great sales consultant. The dealership had a large selection of vehicles with different color options and trim levels. Jamie had 80% of the paperwork done for us before ar The dealership had a large selection of vehicles with different color options and trim levels. Jamie had 80% of the paperwork done for us before arrived at the dealership saving us alot of time. She took her time to explain the different trim levels and what options the trim levels included. After the sale she didn't just didn't say bye and run off. She took the time to install the app, connected the app between the phone and vehicle, explained how the app worked and all the functions on the key fob. Only after making sure we had no more questions did we leave. It was about 2 days after we got the vehicle Jamie called and wanted to make sure we were happy with our purchase. More
Jamie was great and the reason I came back to buy my GV 70! I was making a choice between two cars and her honest, sincere approach, and ability to work to get to win win for both of us was ultimately wha 70! I was making a choice between two cars and her honest, sincere approach, and ability to work to get to win win for both of us was ultimately what made my decision. The entire staff at Genesis of Cumming was great and made my buying process painless and quick. Thanks for everyone involved! More
Jamie was such a great help when it came to picking out the best car for me! She was very knowledgeable and trustworthy. I wish I could give her more than just 5 stars, honestly.I loving my new car and am the best car for me! She was very knowledgeable and trustworthy. I wish I could give her more than just 5 stars, honestly.I loving my new car and am so happy with the price! I will for sure recommend her aswell as Genesis of Cumming to my friends and family! More