Genesis of Corona
Corona, CA
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70 Reviews of Genesis of Corona
I’m giving this a two instead of a one because the service writer started off doing a good job keeping me informed. However, in the end, what I asked to have done was not done, and was very important service writer started off doing a good job keeping me informed. However, in the end, what I asked to have done was not done, and was very important that I get it done. Someone else made a judgment call which was very much against my wishes. Not the way to do business. More
I was blown away with the service I received. From the time I called until the time I got my coffee and the time my car was brought back to me I felt blessed to have bought a Genesis. This kind o From the time I called until the time I got my coffee and the time my car was brought back to me I felt blessed to have bought a Genesis. This kind of customer service will go a long way. Thank all of y’all. By the way I posted the experience on Facebook. More
Wonderful service. Keeps me abreast. Always gives me a loaner. Car comes back washed. Calls me for recalls. Never had a problem with them. Keeps me abreast. Always gives me a loaner. Car comes back washed. Calls me for recalls. Never had a problem with them. More
Very clean facility. Personnel were very polite and efficient. Promise the car would be ready in two hours, and it was. Problems were fixed. Personnel were very polite and efficient. Promise the car would be ready in two hours, and it was. Problems were fixed. More
Replacing a damaged tire. Took 3 hours and then they gave me loaner . Thought that was a bit long. After 2 hours they said I should get the first regular service. They said t Took 3 hours and then they gave me loaner . Thought that was a bit long. After 2 hours they said I should get the first regular service. They said they "should" get everything done by closing (7pm I think). This is when the start getting me the loaner. Drive home and they delivered my car next morning. More