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Genesis of Cary

Cary, NC

4.8
37 Reviews
Call Dealership (919) 447-3900

5000 Old Raleigh Road

Cary, NC

27511

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37 Reviews of Genesis of Cary

November 20, 2024

This dealership has been true to their word…. a little hard to get a loaner at times but I’m willing to wait to keep the service. More

by Donaldthomas1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monuca
Report | Print
Nov 20, 2024 -

Genesis of Cary responded

Donald, thank you for your feedback! We're glad to hear that Genesis of Cary has been meeting your expectations. We appreciate your patience with the loaner situation and are here to assist whenever needed.

November 08, 2024

All of the team was extremely helpful! Thank you! I’m from NMB, SC therefore a three hr trip home & the team had me in & out as fast as possible. More

by Wjm33144M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Haddock
Report | Print
Nov 08, 2024 -

Genesis of Cary responded

We're delighted to hear that our team at Genesis of Cary made your visit efficient and enjoyable! Thank you for making the trip. Safe travels home!

October 20, 2024

Nice dealer. People very friendly. Salesman was excellent. Ok choice of GV70 colors. Upset with detailing of car. Exterior of car was good at all. Water spots More

by Lakeluck52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Oct 21, 2024 -

Genesis of Cary responded

Thank you for your feedback on Genesis of Cary. We're glad to hear our team was friendly and helpful, but we're sorry about the detailing issue with your Genesis GV70. We'll address this concern to ensure a better experience next time!

October 04, 2024

Professional service of my car. Polite and gave me a loaner. Then drove to my house the next day with my car to pick up the loaner. More

by steveprystowmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Oct 06, 2024 -

Genesis of Cary responded

Steve, we're delighted to hear about your positive experience with our team at Genesis of Cary. Providing professional service and convenience is what we strive for. Thank you for sharing!

October 01, 2024

Monica is always delightful to work with. Eathen was courteous and professional. Thank you guys. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
Oct 01, 2024 -

Genesis of Cary responded

Thank you for trusting Genesis of Cary with your business, Mike! Monica and the team are always happy to provide this level of courteous and professional customer support.

August 26, 2024

Outstanding salesperson, great financing options, and service plan is second to none. Staff is very friendly, knowledgeable, and pleasant to work with. More

by Farmboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwan Williams
Report | Print
Aug 26, 2024 -

Genesis of Cary responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Genesis of Cary provided excellent service and financing options. Enjoy your new vehicle!

August 18, 2024

Mrs. Monica Gupta is a very professional and respectful person when I bring my Vehicle in for service More

by fredmciver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs Monica Gupta
Report | Print
Aug 19, 2024 -

Genesis of Cary responded

We're delighted to hear that Mrs. Monica provided professional and respectful service during your visit at Genesis of Cary! Thank you for sharing your positive experience with us.

August 02, 2024

I had a great experience at the "Genesis of Cary" from trading in my car to testing driving and purchasing my GV70. More

by YL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Aug 02, 2024 -

Genesis of Cary responded

We're delighted to hear you had a great experience trading in and purchasing your GV70 at Genesis of Cary! Enjoy the new ride, and thanks for choosing us!

May 31, 2024

It was a great buying experience. The people were nice and not real pushy. They also got me dinner! More

by micahking13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Haddock
Report | Print
May 31, 2024 -

Genesis of Cary responded

Thank you for this 5-star review of Genesis of Cary! We hope to see you again down the road!

May 25, 2024

Excellent experience. Service performed promptly. Staff very pleasant. Overa an extremely efficient and speedy serrvice. More

by gs9055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica, Damon
Report | Print
May 27, 2024 -

Genesis of Cary responded

Thank you for the great feedback! We're glad to hear that our team at Genesis of Cary provided prompt and pleasant service. We appreciate your support!

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