Genesis of Brooklyn

From the moment I walked in, I felt comfortable. The team was professional, respectful of my time, and never pushy. The atmosphere was positive and welcoming. Jabari was outstanding knowledgeable, p The team was professional, respectful of my time, and never pushy. The atmosphere was positive and welcoming. Jabari was outstanding knowledgeable, patient, and highly professional. He made the leasing process smooth and simple. I would absolutely recommend this place! More

Great service and communication. Professional from beginning to the end! Would definitely recommend to family and friends.. Professional from beginning to the end! Would definitely recommend to family and friends.. More

From the moment I stepped in, I felt taken care of. The team at Genesis of Brooklyn really listened to what I wanted and made the whole process simple and enjoyable. My new GV70 is incredible, and I co The team at Genesis of Brooklyn really listened to what I wanted and made the whole process simple and enjoyable. My new GV70 is incredible, and I couldn’t be happier with the experience More

They are so unprofessional and no one knows what their doing. I had recall and bought it there to fix. Turns out they never fixed the recall six months after I found out. I just found out this now and the doing. I had recall and bought it there to fix. Turns out they never fixed the recall six months after I found out. I just found out this now and the manager I spoke to now was not understanding at all and didnt do the right thing. Also one of the receptionist hung up the phone was very unprofessional. Needless. To say I had to schedule so.mewhere else because of the treatment I got there. Also thet didnt give a good lease price at all I wouldn't ever buy a car or do business with them. They are very unprofessional and dont care about the consumer at all. More

Bought a 2024 G80 last week with great pleasure. From the negotiation to delivery the communication was fantastic. One person contacted me about the delivery date and someone else following up after From the negotiation to delivery the communication was fantastic. One person contacted me about the delivery date and someone else following up after with eagerness to go above and beyond. I have bought many cars in my lifetime and this is the first dealership I would be happy to return too. More

Purchased a 2024 GV80 with software issues. AFTER many attempts by dealership and Corporate no one could rectify the problem. do yourself a favor stay away from dealership and Genesis. Beautifu AFTER many attempts by dealership and Corporate no one could rectify the problem. do yourself a favor stay away from dealership and Genesis. Beautiful car loaded with problems. traded in with 1305 miles for a reliable AUDI🤩 More

They are quick to talk you into buying a car but customer service sucks, I bought a 2021 Genesis GV80 which is a very good car but like I said customer service isn’t number 1 with them service sucks, I bought a 2021 Genesis GV80 which is a very good car but like I said customer service isn’t number 1 with them More

Do Not buy a Genesis car I purchased a gv80 on December 2022 already navigation not working , to make appointment almost impossibly , terrible customer service , if you don't want problem do not deal with 2022 already navigation not working , to make appointment almost impossibly , terrible customer service , if you don't want problem do not deal with them . More

I visited several Genesis dealerships, and while my experience have all be at minimum professional, it was the overwhelming personal touch I felt with my sales rep (Derek) that sealed the deal for me. experience have all be at minimum professional, it was the overwhelming personal touch I felt with my sales rep (Derek) that sealed the deal for me. We agreed that we would be open and direct to eliminate the haggling that goes on. He serviced my every need and made me feel appreciated as a customer. My overall experience with every person I had direct contact with (Emanuel the Tech person, to Nick the Finance person) made this experience simple and mutually beneficial for me as the customer and Genesis of Brooklyn as the sales team. I am very please with my purchase! More

Picked up my new G70 today from Brooklyn Genesis. Never had a more pleasant ex perience. Butch the salesman explained all the rebaits I was entitled to and worked out a very fair deal. Emanual explai Never had a more pleasant ex perience. Butch the salesman explained all the rebaits I was entitled to and worked out a very fair deal. Emanual explained all the features of the car, there are many, but he was very patient and knowlegeable. All in all a very pleasant experience, More