Genesis of Avon

I didn't know exactly what I was looking for with my vehicle. Chris and the Hoffman team helped me find what was right for me as well as making the experience pleasant! Wonderful dealership! vehicle. Chris and the Hoffman team helped me find what was right for me as well as making the experience pleasant! Wonderful dealership! More

Everyone is always courteous and friendly and when I bring my car in for service, it is all explained to me before anything is done. I really enjoy driving my Nissan Rogue and want to keep it in excelle bring my car in for service, it is all explained to me before anything is done. I really enjoy driving my Nissan Rogue and want to keep it in excellent condition. Thank yoiu. More

After initial confusion, service was prompt, efficient and courteous. Work was scheduled immediately and completed sooner than quoted time. Waiting area was pleasant - clean and quiet. Would definitely and courteous. Work was scheduled immediately and completed sooner than quoted time. Waiting area was pleasant - clean and quiet. Would definitely take car back for service there. More

The people here were very friendly. They were very understanding of the price I could afford and worked with me to get the exact make/model car I wanted! Very pleased with them, will definitely be ref understanding of the price I could afford and worked with me to get the exact make/model car I wanted! Very pleased with them, will definitely be referring my friends and family to your location!! More

Service was quick and performed properly. Service advisor was friendly, courteous and professional. He explained my estimated bill accurately and the price for work performed matched what was expect advisor was friendly, courteous and professional. He explained my estimated bill accurately and the price for work performed matched what was expected. More

Rushed, unprofessional, unreliable workers with empty promises and little to no knowledge of the cars they sell or the financing they provide. Will never go back. promises and little to no knowledge of the cars they sell or the financing they provide. Will never go back. More

I contacted Jessica Andreoli about a used car they had listed online. I told her I was interested but I told her I need a certain price. She said it would be no problem with a good credit history and th listed online. I told her I was interested but I told her I need a certain price. She said it would be no problem with a good credit history and the amount of money we were looking to put down. She gave me an appointment time and told me to ask for Michael Greene and that she will have the car up front for me. I show up to the dealership and was passed off to some random sales rep. He goes to look for the car and disappears for 20 minutes. After waiting for him outside where the used Rogues were and not seeing him while we were out there, he comes back from inside to tell me that the car is not there. After that he says that it does not matter because the price I was quoted was not in the ball park. Really, the email I have from your dealership is not valid nor do you have the car I was interested in. He then proceeds to tell me that they have other cars there that he would like to show me. Wow, a dealership that stills tries a BAIT AND SWITCH. If this was the mortgage or financial services industry these people would be going to jail for these type of practices, instead this dealership continues to practice business this way. STAY AWAY from Hoffman Nissan if you want to do business with a honest place. More

By far and away the worst experience that I have ever had purchasing an automobile. Over the past 6 months, we have found that the car has been missing basic things like the wheel lock key. Once your purc purchasing an automobile. Over the past 6 months, we have found that the car has been missing basic things like the wheel lock key. Once your purchase is completed with Hoffman and they have taken your money, they have no interest in treating you right. DO NOT BUY FROM HOFFMAN NISSAN. No deal is worth the hidden cost of their incompetence. More

Lied to, cheated and put off. They let me drive for 10 Lied to, cheated and put off. They let me drive for 10 days unregistered and uninsured. Then they laughed about it. Refused to deliver what was ad Lied to, cheated and put off. They let me drive for 10 days unregistered and uninsured. Then they laughed about it. Refused to deliver what was advertised and what was promised until I spent hours raising a stink. Checked my aftermarket Warranty that I paid the dealer for and the warranty company told me the policy had been suspended due to non payment. On further investigation, it turned out that they signed me up for a far lesser policy than I had been sold. The dealer once pressed resolved that situation as well. Repeated calls to upper management were never returned. Today while at coffee I ran into someone that was just going through the exact same crap. I would strongly recommend that you pass on Hoffman and find a more honest dealer. More

Sold me a car with bent rim and unbalanced tires, it took , no lie, ten trips back over 10 weeks for them to fix the problem. This coupled with them not having the correct price of vehicle at the time of sal , no lie, ten trips back over 10 weeks for them to fix the problem. This coupled with them not having the correct price of vehicle at the time of sale really made this an awful expierience. They had the tax added in twice to the sales agrrement which added 1200$ to the price of the car. I was warned by an acquaintance that they may try this so I was looking for it, but could easily missed of you are not paying attention. Would not recommend them at all. One of worst sales experiences in my life. If u do purchase there definitely watch them do you'd safety inspection. As I doing this review I am still waiting for the correct center cap so I can never have to talk to Hoffman Nissan again!!!!!!! More