Genesis of Auburn

I had routine service done on Thursday and on Sunday my check engine light came on. When I called Monday morning they were able to get me in right away and resolve the issue. check engine light came on. When I called Monday morning they were able to get me in right away and resolve the issue. More

Service writer Iffy was terrific. I was taken in right on time and my vehicle was ready when they said it would.. I was impressed with all staff members. I would recommend this dealer I was taken in right on time and my vehicle was ready when they said it would.. I was impressed with all staff members. I would recommend this dealership. I have already spoke to a friend who is currently purchasing a Genesis from them. More

Amicable and professional. Helped with documentation issues and serviced my car in a timely manner. Helped with documentation issues and serviced my car in a timely manner. More

First class operation. From start to finish an excellent experience. I will recommend Chamber’s Dealership to all my friends. From start to finish an excellent experience. I will recommend Chamber’s Dealership to all my friends. More

General manager, and overall service was excellent. The process of buying a car through the original salesman was very difficult and frustrating. Lack of follow up, no callbacks, and it took me five da The process of buying a car through the original salesman was very difficult and frustrating. Lack of follow up, no callbacks, and it took me five days &4 trips out to Auburn to get the car prepped in order to drive it away after purchasing the vehicle. registration was mailed to be and inspection was done on my own, Lastly a software update will need to loaded.into the vehicle next week. More

After setting up a appt for my genesis g80 about a month ago for a recall, I brought my car as scheduled only to be told the part wasn’t available. This is after numerous emails which I received stating my ago for a recall, I brought my car as scheduled only to be told the part wasn’t available. This is after numerous emails which I received stating my appt for my Prius was scheduled. I sent numerous replies back stating my car is a Genesis G80 not. Prius, I didn’t want to get to the dealer only to be told they didn’t have the part. What happened? I go to the appt. And they don’t have the part! To compound the error, I’m was told by service the appt was only to check to see if I needed a new charcoal canister not to fix it. That’s absurd! It’s a recall! Obviously my car needed a new one since Genesis sent me the recall information about a mouth ago stating the year and model. So I am not happy having taken time off got nothing done and need to come back again. I expected better from a Herb Chambers auto dealer. Regards More

Herb Chambers & Stan (car salesman) were the best! ! Stan deserves 5+ stars. I love my new Genesis!! Great job Stan!! Thank you!! ! Stan deserves 5+ stars. I love my new Genesis!! Great job Stan!! Thank you!! More

Very professional and knowledgeable. and always do a great job in servicing my Genesis G-80.Also I noticed dealership is always well staffed and trained in all departments! Ethan and Br and always do a great job in servicing my Genesis G-80.Also I noticed dealership is always well staffed and trained in all departments! Ethan and Brittany were very thorough and competent in their work and even washed and cleaned my car. Joe C More

Fantastic experience buying my new G70 from Genesis of Auburn! Stan my salesman was smart, personable, knowledgable a pleasure to work with! The GM Rusty was fantastic as well and seemed like a real famil Auburn! Stan my salesman was smart, personable, knowledgable a pleasure to work with! The GM Rusty was fantastic as well and seemed like a real family atmosphere they created there! Can't recommend enough More