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Genesis of Auburn

Auburn, MA

Overview
Reviews
4.9
42 Reviews
Call Dealership (508) 832-9990

735 Southbridge Street

Auburn, MA

01501

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Showing 42 reviews

October 16, 2024

No wait today! I was in and out quickly. Everyone was very nice and helpful. More

by Hollywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney
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Oct 16, 2024 -

Genesis of Auburn responded

We appreciate your business and your review! Thanks from the Genesis of Auburn Team, Hollywood!

September 26, 2024

Phuoc demonstrated impressive knowledge and consistently kept me informed about the status of my vehicle.. More

by Labahmbunwecedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phuoc
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Sep 26, 2024 -

Genesis of Auburn responded

We're delighted to hear that Phuoc's expertise and communication made your experience at Genesis of Auburn a positive one. Thanks for sharing!

September 06, 2024

The service team at Auburn Genesis have always been very pleasant to deal with, Jeff will go out of his way too make sure all is well. More

by pete5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Sep 06, 2024 -

Genesis of Auburn responded

Thank you for the kind words! We're delighted to hear that Jeff and our service team at Genesis of Auburn have provided a pleasant experience. We appreciate your support!

August 30, 2024

Great experience, straight forward process, great communication and assistance, excellent sales representation, pleasant overall experience. More

by lucifer572
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
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Sep 03, 2024 -

Genesis of Auburn responded

Thank you for sharing your positive experience with Genesis of Auburn! We're glad to hear that our team provided excellent communication and assistance throughout the process. Enjoy your new vehicle!

May 31, 2024

I could not be happier with the service I received and Alexandra is extremely professional! More

by Kcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
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Jun 03, 2024 -

Genesis of Auburn responded

We're happy to hear Alexandra provided excellent service during your recent visit here at Genesis of Auburn! Thanks so much for your business and please don't hesitate to reach out if we can assist you again in the future!

May 11, 2024

Dealership is always friendly and accommodating. They know who I am when I walk in the door. Also, high level of integrity... More

by Alperthk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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May 13, 2024 -

Genesis of Auburn responded

We're delighted to know that you've had such a positive experience with us at Genesis of Auburn. It's always our goal to make everyone feel welcome and appreciated. Thanks for recognizing our team's efforts!

April 20, 2024

It was a perfect experience from booking to payment. Perfect service, significantly better than any other Hyundai/Genesis dealership I delt with. More

by DRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
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Apr 22, 2024 -

Genesis of Auburn responded

We're so glad to know you had a great experience with us at Genesis of Auburn! We strive for excellence in all aspects, from booking to payment. Thanks for your kind words and we look forward to serving you again in the future!

April 10, 2024

Service was very professional service gentleman that I dealt with was very helpful and courteous More

by Thomas Valentine
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Apr 11, 2024 -

Genesis of Auburn responded

Thomas, Thank you for rating our service team five stars. We look forward to serving you again! - Genesis of Auburn

April 01, 2024

Great service and fair price. On time with schedule. Way in and out of dealer More

by Jhunt4nrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Apr 02, 2024 -

Genesis of Auburn responded

Thank you for the wonderful review! We're glad to know you had a great experience here at Genesis of Auburn and we hope to see you again in the future!

March 29, 2024

Excellent customer service in assisting me to lease a new Genesis G80. I was impressed at how well they matched my financial needs to transition from my 2021 G80. More

by Mr S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian, Najee, Na
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Mar 29, 2024 -

Genesis of Auburn responded

Hi Mr S! We're delighted to know that you had an excellent experience with us at Genesis of Auburn. It's great that we could assist in finding the perfect lease for your new 2024 Genesis G80! Thanks for choosing us and enjoy your ride!

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