Genesis of Auburn

Phuoc is the best, very knowlegeable and customer oriented. Kept me updated about progress and even had my car washed before returning it. They have excellent mechanics. oriented. Kept me updated about progress and even had my car washed before returning it. They have excellent mechanics. More

I found the service manager very attentive. They processed my vehicle quickly. I made mention of a suspension concern and they found my tie rods were loose. They inspected and tightened complim They processed my vehicle quickly. I made mention of a suspension concern and they found my tie rods were loose. They inspected and tightened complimentary. More

Jeffrey was excellent, I was early for my appointment but was brought right right in for my appointment and the service war done quickly and he also repaired another concern I had. So I am very thankful to J was brought right right in for my appointment and the service war done quickly and he also repaired another concern I had. So I am very thankful to Jeffrey for his promptness and excellent service. More

Called for an appointment due to a strong gas smell. The lady told me I had to leave the vehicle or wait mote than 3 weeks for a waiting appointment. That was not satisfactory do i called back spoke w The lady told me I had to leave the vehicle or wait mote than 3 weeks for a waiting appointment. That was not satisfactory do i called back spoke with Jeff in service. I explained the problem and he got me in the next day and problem was resolved More

No wait today! I was in and out quickly. Everyone was very nice and helpful. I was in and out quickly. Everyone was very nice and helpful. More

Phuoc demonstrated impressive knowledge and consistently kept me informed about the status of my vehicle.. kept me informed about the status of my vehicle.. More

The service team at Auburn Genesis have always been very pleasant to deal with, Jeff will go out of his way too make sure all is well. pleasant to deal with, Jeff will go out of his way too make sure all is well. More

Great experience, straight forward process, great communication and assistance, excellent sales representation, pleasant overall experience. communication and assistance, excellent sales representation, pleasant overall experience. More

I could not be happier with the service I received and Alexandra is extremely professional! Alexandra is extremely professional! More

Dealership is always friendly and accommodating. They know who I am when I walk in the door. Also, high level of integrity... They know who I am when I walk in the door. Also, high level of integrity... More