Genesis of Albany

Jill was my service advisor for a small sensor repair, got my vehicle in, me comfy in the new waiting area (with plenty of amenities) and before I knew it, I was on my way! On a holiday, to boot! I have got my vehicle in, me comfy in the new waiting area (with plenty of amenities) and before I knew it, I was on my way! On a holiday, to boot! I have had nothing but positive interactions with all the wonderful folks over at Genesis of Albany. The employees of Sales and Service and the vehicles are always top notch and respectful of your time. Thank you so much!! More

My first visit to this facility and they treated me like family. Very friendly,efficient, and took care of the service I needed. Very pleased with the service and staff. family. Very friendly,efficient, and took care of the service I needed. Very pleased with the service and staff. More

Were able get me in the same day as service request, had parts available and expedited install. parts available and expedited install. More

Great experience, wonderful customer service; outstanding. I would definitely recommend this dealership and love the Genesis, would purchase again. outstanding. I would definitely recommend this dealership and love the Genesis, would purchase again. More

Everyone at the dealership is friendly and helpful. Meghan was our sales person. She was so pleasant to work with when working on our new car purchase. Meghan was our sales person. She was so pleasant to work with when working on our new car purchase. More

Anthony came out to greet us as soon as we pulled up to the service center. He explained what would be done to our vehicle and about how long it would take. The service was done in a timely manner and our the service center. He explained what would be done to our vehicle and about how long it would take. The service was done in a timely manner and our car was washed also. We are very happy with Genesis of Albany and highly recommend the dealership. More

Brought in my gv60 a couple times, once for recalls, once for a problem with charging. Overall I was pleased with how responsive the dealership was. They gave me a loaner and kept my vehicle until they were for a problem with charging. Overall I was pleased with how responsive the dealership was. They gave me a loaner and kept my vehicle until they were positive the problem was fixed. It’s pretty easy to get to and the waiting area is comfortable. More

The service was great and the people were professional at every step of the way. I was kept in constant contact regarding the progress of my service and all issues with my vehicle were addressed and clearly every step of the way. I was kept in constant contact regarding the progress of my service and all issues with my vehicle were addressed and clearly communicated with me. More

Amazing service! Jill is incredible! They went above and beyond. So excited to be apart of the Genesis Fam. Jill is incredible! They went above and beyond. So excited to be apart of the Genesis Fam. More

Erin Burke was great! Preston was great too!I would definitely go back and send friends Preston was great too!I would definitely go back and send friends More