Genesis of Albany
Albany, NY
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I purchased a vehicle there from out of state and the sales rep, Olivia, made sure my experience was smooth and provided great communication all through the buying process. She went above and beyond by d sales rep, Olivia, made sure my experience was smooth and provided great communication all through the buying process. She went above and beyond by doing a FaceTime of the vehicle and also had one of their service techs put it up on a lift to show me the undercarriage and suspension. The vehicle turned out to be in excellent condition and they made sure it was detailed, full tank of gas, and had everything ready so I could drive it home without spending too much time there. I want to mention that this dealership has some of the lowest fees around and they also provided an extended warranty. Olivia and her other associates did a great job making my buying experience efficient. I also want to mention the other employees I engaged with are friendly and you could tell they like their job. I personally want to thank the salesman who stepped in for Olivia on her day off to finalize the sale. He definitely stood out with style, classy boots, and a winning personality. Kudos to management for creating such a great culture in the workplace! I highly recommend this dealership! More
Jill Boomhower in the Service Department is a pleasure to work with! She is truly efficient and knowledgeable, and responds quickly and accurately with all types of communications. I have been dealing with h work with! She is truly efficient and knowledgeable, and responds quickly and accurately with all types of communications. I have been dealing with her for a couple of years and hope to be dealing with her in the future. Wonderful experience with the dealership! More
I bought my Genesis GV70 at McGovern Genesis of Albany two months ago. Have returned a couple times with questions and one service need. Always friendly and helpful. They have gone the extra mile to mini two months ago. Have returned a couple times with questions and one service need. Always friendly and helpful. They have gone the extra mile to minimize my down time, and I really appreciate that. Good communication with Tony, Jill, and Olivia. Thanks. More
It was a pleasure dealing with Erin and Chris at Genesis of Albany. Very professional, knowledgeable and friendly. I have very high expectations when purchasing a vehicle and all my expectations were met or of Albany. Very professional, knowledgeable and friendly. I have very high expectations when purchasing a vehicle and all my expectations were met or exceeded. Very pleased with the experience at this dealership. More
I had a fantastic experience with a recent service visit. Jill took great care of me and provided everything I needed. The vehicle was repaired in a timely fashion and was even washed. Thank you!!! Jill took great care of me and provided everything I needed. The vehicle was repaired in a timely fashion and was even washed. Thank you!!! More



