
Genesis of Albany
Albany, NY
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Great experience, everything went smoothly, quick and easy to work with. Responsive to questions and helpful with making sure I was picking the right car. easy to work with. Responsive to questions and helpful with making sure I was picking the right car. More
Jill Boomhower is absolutely incredible! I can’t recommend this team enough. Their attention to detail and service is unmatched. In my 25 years of purchasing cars and getting them serviced I I can’t recommend this team enough. Their attention to detail and service is unmatched. In my 25 years of purchasing cars and getting them serviced I have never found a dealership and service department that is this incredible. Their expertise and costumer care is truly outstanding. I will be not just purchasing all my future cars here but will also always be getting my service done here! More
I purchased a vehicle there from out of state and the sales rep, Olivia, made sure my experience was smooth and provided great communication all through the buying process. She went above and beyond by d sales rep, Olivia, made sure my experience was smooth and provided great communication all through the buying process. She went above and beyond by doing a FaceTime of the vehicle and also had one of their service techs put it up on a lift to show me the undercarriage and suspension. The vehicle turned out to be in excellent condition and they made sure it was detailed, full tank of gas, and had everything ready so I could drive it home without spending too much time there. I want to mention that this dealership has some of the lowest fees around and they also provided an extended warranty. Olivia and her other associates did a great job making my buying experience efficient. I also want to mention the other employees I engaged with are friendly and you could tell they like their job. I personally want to thank the salesman who stepped in for Olivia on her day off to finalize the sale. He definitely stood out with style, classy boots, and a winning personality. Kudos to management for creating such a great culture in the workplace! I highly recommend this dealership! More
Jill Boomhower in the Service Department is a pleasure to work with! She is truly efficient and knowledgeable, and responds quickly and accurately with all types of communications. I have been dealing with h work with! She is truly efficient and knowledgeable, and responds quickly and accurately with all types of communications. I have been dealing with her for a couple of years and hope to be dealing with her in the future. Wonderful experience with the dealership! More