Genesis of Albany

Friendly people, made it easy to close when the deal was made and finalized money made and finalized money More

Very professional and accommodating service as well as willingness to ensure customer satisfaction... a good job, very satisfied willingness to ensure customer satisfaction... a good job, very satisfied More

Good place great service i would reccomend to a friend great great great tremendous place great great great tremendous place More

The first person I met was Erin. She was exceptional in her knowledge and professionalism. She made the entire experience of purchasing a GV70 seamless and perfect. If I could give She was exceptional in her knowledge and professionalism. She made the entire experience of purchasing a GV70 seamless and perfect. If I could give more than 5 stars, I certainly would. Highly recommend Genesis of Albany and Erin. More

We had our GV 70 serviced this week and all personnel we dealt were very friendly and professional. They serviced our vehicle and Tony found items that need repair that we didn’t know about. Unfortunately dealt were very friendly and professional. They serviced our vehicle and Tony found items that need repair that we didn’t know about. Unfortunately we will never recommend Genesis the brand not the dealership to anyone in our area. We purchased our car with the Genesis dealership in Ithaca NY. With Genesis concierge service we were promised a car would be provided for oil changes etc. With Genesis infinite wisdom to cancel the dealership in Ithaca we are forced to take a two hour ride to get oil changes. Yes it sounds ridiculous but that’s the cards we are dealt by Genesis. We felt that Genesis should have made some kind of arrangement for us with the dealership in Albany. It’s a shame because we love our Genesis, we are not in love with Genesis corporate. More

Efficient and kept me informed Jill was an excellent example of superb service Thank you example of superb service Thank you More

Erin my sales person was exceptional with her knowledge of the car and all its workings. From initial call to Ashley to inquire about car to the final signing, it was a great experience. Would HIGHLY rec of the car and all its workings. From initial call to Ashley to inquire about car to the final signing, it was a great experience. Would HIGHLY recommend! More

Very happy with Erin and her co workers who worked with my wife and I to Drive out with our newly leased new Genesis. my wife and I to Drive out with our newly leased new Genesis. More

Great experience, everything went smoothly, quick and easy to work with. Responsive to questions and helpful with making sure I was picking the right car. easy to work with. Responsive to questions and helpful with making sure I was picking the right car. More

Tony was great he values real service ask for him and tell him Ant sent you. tell him Ant sent you. More