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Genesis of Albany

Albany, NY

Overview
Reviews
4.9
109 Reviews
Call Dealership (518) 389-6500

347 New Karner Rd

Albany, NY

12205

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Showing 109 reviews

November 21, 2024

Amazing service! Jill is incredible! They went above and beyond. So excited to be apart of the Genesis Fam. More

by BenSalzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill
Report | Print
November 20, 2024

Erin Burke was great! Preston was great too!I would definitely go back and send friends More

by suzzeq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke and Preston
Report | Print
Nov 20, 2024 -

Genesis of Albany responded

We are thrilled to hear you enjoyed working with Erin and Preston at Genesis of Albany. Thanks for the five-star review!

November 19, 2024

Great experience purchasing a vehicle at Genesis of Albany. The staff is welcoming from the minute you walk through the door. Our salesmen Anthony explained every detail of the car we were looking to p More

by ANTPLACE90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Giles, Chris Dollard, Preston Ritter
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Nov 19, 2024 -

Genesis of Albany responded

Thank you for sharing your experience with us at Genesis of Albany! We're delighted to hear that Anthony and our team made the process smooth and pressure-free. It's wonderful knowing we could provide a welcoming atmosphere, and we're grateful for your kind words. Enjoy your new vehicle!

November 18, 2024

Great service at this dealership by a super friendly and knowledgeable team. Highly recommend them! More

by scina819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Preston
Report | Print
Nov 18, 2024 -

Genesis of Albany responded

Thanks for the 5-star review. We hope to see you again at Genesis of Albany!

November 14, 2024

Very timely service and the people involved did an excellent job. Valet service was super. More

by Sflood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service and Jill in service
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Nov 14, 2024 -

Genesis of Albany responded

We are happy to hear you enjoyed our quick wait times and valet service. Thanks from everyone here at Genesis of Albany!

November 09, 2024

It was a painless experience buying my car at this dealership. Everyone was excellent to due business with. More

by Gallaghl513
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Nov 11, 2024 -

Genesis of Albany responded

We're delighted to hear that your car-buying experience was smooth and enjoyable at Genesis of Albany. Thank you for choosing us!

November 07, 2024

A wonderful experience. Staff is very helpful, very pleasant and very professional! I would highly recommend this dealership.. More

by Dawnsaboutface
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Sangler, Christopher and Preston
Report | Print
Nov 07, 2024 -

Genesis of Albany responded

Thank you for the glowing review! We're delighted to hear that our team at Genesis of Albany provided a wonderful experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!

November 06, 2024

Erin Burke was most helpful and when I had a small issue she handled it readily. I would not hesitate to return for my next purchase. More

by Jackson7peaks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Nov 07, 2024 -

Genesis of Albany responded

We're delighted to hear that Erin provided such helpful service at Genesis of Albany! It's great to know your issue was resolved smoothly. We look forward to welcoming you back for your next purchase!

November 03, 2024

Genesis of Albany was very professional and made purchasing my new GV70 easy. Our service advisor was Erin Burke More

by sbricklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Nov 04, 2024 -

Genesis of Albany responded

We're delighted to hear that Erin and the Genesis of Albany team made your Genesis GV70 purchase a smooth experience. Thank you for choosing us, and enjoy your new vehicle!

November 03, 2024

Genesis of Albany was very professional and made purchasing my new GV70 easy. Thank you, Erin Burke More

by sbricklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Report | Print
Nov 04, 2024 -

Genesis of Albany responded

It makes us smile to hear that you had a 5-star experience with Genesis of Albany! Congratulations on your new Genesis GV70!

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