Genesis Santa Monica - Service Center

Service Adviser, Benson Chin, has very much kindly explained me what services and how it work to my car, which make me very happy and reliable. And he finished much earlier than expected time. Ameni explained me what services and how it work to my car, which make me very happy and reliable. And he finished much earlier than expected time. Amenities are another wonderful. I enjoyed coffee and watching TV. I was very much satisfied with Service Center of Genesis Santa Monica. And specially, Thanks to Benson Chin More

Dean and his team were excellent and service and I really appreciate their efforts to give me first class service with my car. They did excellent work and made sure I was able to get my car in time and get t appreciate their efforts to give me first class service with my car. They did excellent work and made sure I was able to get my car in time and get to where I needed to be when I didn’t have my car. they are friendly, professional, reliable, and communicative. These are all the reasons why I am happy with my Genesis experience. Best, Menna! More

Great service! Genesis Santa Monica really takes care of its customers, and its new location is beautiful. Genesis Santa Monica really takes care of its customers, and its new location is beautiful. More

Valet Service went very smoothly. My GV70 was picked up and valet dropped off a G70. 22K service was completed and GV70 returned in the afternoon. Simple! My GV70 was picked up and valet dropped off a G70. 22K service was completed and GV70 returned in the afternoon. Simple! More

Dean and Benson are very professional and friendly, extremely knowledgeable, and should be given large raises extremely knowledgeable, and should be given large raises More

Everything was taken care of as expected in an efficient manner. Everyone is very personable! manner. Everyone is very personable! More

Professional, courteous, knowledgeable. Staff goes out of their way to help. All good wishes on the new location! Staff goes out of their way to help. All good wishes on the new location! More

Great customer service and awesome showroom! The staff was very friendly! I would highly recommend this location!! The staff was very friendly! I would highly recommend this location!! More

Amazing service, they picked up my car, serviced it, washed it and returned it to my work location. Benson, the rep who helped me, followed up, made sure that everything went well, from the begging unti washed it and returned it to my work location. Benson, the rep who helped me, followed up, made sure that everything went well, from the begging until the end. More

The team and Benson at Genesis Santa Monica are fantastic. Very clear, very thorough and timely . fantastic. Very clear, very thorough and timely . More