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Genesis Santa Monica - Service Center

Santa Monica, CA

3.7
103 Reviews

103 Reviews of Genesis Santa Monica - Service Center

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February 16, 2023

Nice customer service ever! Clean customer waiting room! Great coffee and snacks too! love it thank you! More

by Bosubkim87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin
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Feb 20, 2023 -

Genesis Santa Monica responded

Thank you very much for sharing your experience, we are honored to be your dealer.

February 16, 2023

The previous version of service was awful. The current is much better hard to rate just based on most recent service. More

by calm.morning1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin
Report | Print
Feb 20, 2023 -

Genesis Santa Monica responded

Thank you for your feedback, Genesis and Genesis Santa Monica, are striving to make your servicing experience, as convenient and enjoyable as possible, your satisfaction is our priority. I welcome your feedback after your next experience, thank you! Tammy Weaver GM Genesis Santa Monica tammyweaver@lacarguy.com

February 16, 2023

Benson and Dean went above and beyond. Exceeded expectations. Thank you so much for the help. More

by dennishanx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin, Felipe Adame
Report | Print
Feb 20, 2023 -

Genesis Santa Monica responded

This is wonderful to hear, we are so happy to have you in the Genesis Santa Monica family, thank you.

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