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Genesis Santa Monica
Santa Monica, CA
156 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 24, 2025
A lease from Genesis of Santa Monica has been the worst
car related experience we have ever had. We owned the GV60 for less than 6 months….only 2,100 miles. Four recalls, plus complete failure of the DCU N
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by Robert Lawrence
Employees Worked With
Names not listed
October 18, 2024
Amazingly terrible.
Calls not returned. Knowledge non-existent. Would not purchase a glass of water from this poor excuse of a dealership.
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by hdwredes
Employees Worked With
Tammy Weaver, Chris Baldonado, Alex Alonzo, Dean Terrones, Benson Chin, Kourosh Shirazi, Gerardo Santiago, Felipe Adame, Pedro Guzman
June 16, 2024
Great cars, and service started well for my first year,
but now on year 3, there has been a huge decline.
Multiple service advisors, no one calls back. Service dates 6 weeks out.
Will not be leasin
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by LuxSUV
Employees Worked With
So much turnover
