
All Salespeople
Sales Department
Genesis Santa Monica
Santa Monica, CA
161 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 10, 2025
I leased my GV70 EV there.
Over the time it took to locate the vehicle I wanted, I worked with 3 different salesmen because 2 of the 3 left the dealership. As a result, I had
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by Rob S
Employees Worked With
Melvin Hayes among several others who left the dealership during the process.
July 10, 2025
I love my Genesis GV70 EV, but the service department at
Santa Monica Genesis is wildly inconsistent in quality and customer service. It is a nightmare trying to call them. Most of the calls go unanswered
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by Rob S
Employees Worked With
Victor and Gaston were terrific. Everyone else was terrible.
June 02, 2025
Absolutely horrible customer service.
Special sale person’s name ((JAKE WEBER)), he hasn’t no knowledge about Genesis car, He just want to sell it to customer I love my car but he give m
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by mitra jam
Employees Worked With
Jake Weber
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