
All Salespeople
Sales Department
Genesis Santa Monica
Santa Monica, CA
159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 02, 2025
Absolutely horrible customer service.
Special sale person’s name ((JAKE WEBER)), he hasn’t no knowledge about Genesis car, He just want to sell it to customer I love my car but he give m
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by mitra jam
Employees Worked With
Jake Weber
May 27, 2025
Absolutely horrible customer service.
I love my car but will most likely trade it in because of these people. Faced an aggressive and rude customer service associate, Jose. Another rude g
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by DontShopAtGenesisSantaMonica
Employees Worked With
Jose, Juan
May 20, 2025
Stay away.
No service dept, sales guys are full of it, sold me a bill of goods and won't give me back my money, multiple managers. Like car but this entire te
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by dennimiller
Employees Worked With
danielle the new gm, Tammy Weaver, Chris Baldonado, Jaime Torres, Melvin Hayes, Joseph Gusner, Diego Swingler, Vazgen Minasyan, Dean Terrones, Pedro Guzman
Photos
