
Genesis Santa Monica
Santa Monica, CA
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Alex Alonzo has been so kind and helpful throughout my entire GV60 purchase, before and after purchase. I highly recommend the Santal Monica staff and the Genesis brand. entire GV60 purchase, before and after purchase. I highly recommend the Santal Monica staff and the Genesis brand. More
Very friendly and diligent. Put in effort to duplicate my key fob issue and then ran the question up the chain. Thanks for the help! Put in effort to duplicate my key fob issue and then ran the question up the chain. Thanks for the help! More
I waited one and a half hours for quotation. They said I need just an hour and a half to repair it Initially. I protested to the agent and his response was not kind. Won't back to this place aga They said I need just an hour and a half to repair it Initially. I protested to the agent and his response was not kind. Won't back to this place again. You need training on how to handle unhappy customers. . More
Really good dealership. They followed through, no the parts for my car scheduled an appointment that was convenient for me. Picked up my car. Fixed it and returned it clean. They followed through, no the parts for my car scheduled an appointment that was convenient for me. Picked up my car. Fixed it and returned it clean. Called me the next day to see how everything was. Warm friendly dealer exactly the way a dealer should be. More