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Genesis Santa Monica

Santa Monica, CA

Overview
Reviews
Vehicles
3.5
161 Reviews
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2450 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 161 reviews

March 03, 2023

Great smooth experience in one day they came to my home for a test drive and within a few hours they delivered the car after we had a deal. More

by gil.aibny
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Hannah Miller, Vazgen Minasyan
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Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for the opportunity to earn your business and trust. We look forward to providing you exceptional luxury service, welcome to the Genesis Santa Monica family.

March 03, 2023

Great experience. Friendly, clear communication and handles business effectively. Monica was great throughout the process and was the reason I ended up transacting w More

by LeasedACar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baldonado, Melvin Hayes, Monica Lopez
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Mar 03, 2023 -

Genesis Santa Monica responded

Thank you very much for taking the time to post this review, we are honored to be your Dealer of choice.

March 03, 2023

Always provide the best service in making sure that your needs are addressed and taken care of. More

by Hbprivateholdings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Miller, Dean Terrones, Benson Chin
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Mar 03, 2023 -

Genesis Santa Monica responded

Thank you very much for your business, we grateful.

March 03, 2023

Exceptional service. I used to go to the Glendale location and I decided to switch this time because their customer service was not great at all. I was beyond pleased wit More

by DDMARTINQ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin, Kourosh Shirazi, Gerardo Santiago, Felipe Adame
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Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for the opportunity, we are grateful and look forward to providing you with continued exceptional customer service.

March 03, 2023

Dealer needs a new showroom. People in general were friendly. Need to provide more training in set up of electric vehicle More

by danberkoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Jordan Segell, Diego Swingler
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Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for your feedback, training is a very important aspect and we will make every effort to ensure all team members are fully trained, and at the ready to provide exceptional service. Thank you for your business, we look forward to exceeding your customer service needs from here on out.

March 02, 2023

great service. very kind employees. nice atmosphere. I will definitely go back there again. all work is excellent. More

by evgen19887777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin, Kourosh Shirazi, Gerardo Santiago, Felipe Adame
Report | Print
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you so much for your kind words, we appreciate you. We will be moving in to our new facility around the 1st of April, we look forward to assisting you again in the future and invite you to stop and see our beautiful new facility.

March 02, 2023

They are very kindly and proffessionally. Benson of staff seemed to be trying to listen to me to solve the problem. More

by glenjkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin
Report | Print
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you, for you feedback. Our clients satisfaction, is our number 1 priority, we are grateful for the opportunity to be your serving dealer.

March 02, 2023

thanks guys I'm very happy with my used Audi SQ5, it went very well from the first phone call More

by survco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Vazgen Minasyan
Report | Print
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for your business, we appreciate you!!!

March 02, 2023

I really like the service. for both the driver and the one who contacted me. More

by sb710031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin
Report | Print
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you, we appreciate the opportunity to be your servicing dealer.

March 02, 2023

Everyone was very helpful, and accommodating during the buying process! The best car buying process I’ve had! More

by sara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Vazgen Minasyan
Report | Print
Mar 03, 2023 -

Genesis Santa Monica responded

We are so grateful for kind words, we strive to provide our clients with a truly exceptional experience. We look forward to being your servicing dealer choice. Welcome to the Genesis Santa Monica family.

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