Genesis Santa Monica

Hannah did a very good job. However, the process was quite slow. She had to go to another location to retrieve the car. Next time I suggest taking the customer with her to sh However, the process was quite slow. She had to go to another location to retrieve the car. Next time I suggest taking the customer with her to shorten the 15-20 minutes it took her to go. After agreeing to the deal, the paperwork also took quite a while. Luckily for Hannah, I knew what I wanted and I was patient since I didn't have any other commitments. Someone else might not be that way. Hannah was very apologetic and I would recommend her to someone looking for a Genesis. More

I really like the service. for both the driver and the one who contacted me. for both the driver and the one who contacted me. More

Everyone was very helpful, and accommodating during the buying process! The best car buying process I’ve had! buying process! The best car buying process I’ve had! More

thanks guys I'm very happy with my used Audi SQ5, it went very well from the first phone call very well from the first phone call More

Your friendly take care about the customer and they have a quick respond. Thank you so much for your service. a quick respond. Thank you so much for your service. More

A fantastic dealership. Professional abs friendly staff. Very knowledge about the car and the financing. Thorough and courteous. An absolute pleasure Professional abs friendly staff. Very knowledge about the car and the financing. Thorough and courteous. An absolute pleasure More

Fantastic Customer Service. Great team behind the desk. Always on top of their game at the service counter. Great team behind the desk. Always on top of their game at the service counter. More

Benson is great. Always super helpful. Very communicative. Definitely recommend for your service. Never have any problems Always super helpful. Very communicative. Definitely recommend for your service. Never have any problems More

Monica was a pleasure to work with. She was very knowledgeable and customer friendly and I would work with her again. She was very knowledgeable and customer friendly and I would work with her again. More

Alex was very knowledgable and provided excellent service. He was thoughtful in demonstrating all of the features and in the financing/lease process. service. He was thoughtful in demonstrating all of the features and in the financing/lease process. More