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Genesis Santa Monica

Santa Monica, CA

Overview
Reviews
Vehicles
4.5
155 Reviews
Call Dealership (310) 409-1299

2450 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 155 reviews

March 06, 2023

Dean was very helpful in making sure my car was looked after and he kept me updated throughout the day. So far the repair is working great. More

by Hollowleft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Baldonado, Joseph Gusner, Dean Terrones
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Mar 06, 2023 -

Genesis Santa Monica responded

Thank you for your feedback, we truly appreciate the opportunity to serve you.

March 06, 2023

The dealership is nice and clean and offers things to customers. I think monica is a great sales person for a number of reasons. But most importantly because she trys to do her best for the customer. More

by Potter A
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Baldonado, Monica Lopez
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Mar 06, 2023 -

Genesis Santa Monica responded

Thank you for sharing your feedback, we appreciate you.

March 06, 2023

I am very pleased with the service I received. . From my contact at the dealership in the sales department and service department and my contact in Arkansas could’ve be more pleased. More

by JOEL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Awoken in Arkansas, Jake in sales and, Benson Chin, Kourosh Shirazi, Gerardo Santiago, Felipe Adame
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Mar 06, 2023 -

Genesis Santa Monica responded

Thank you very much for trusting us with your servicing needs, we are grateful.

March 05, 2023

No follow up on ordered part from 5 weeks ago Car returned to me with exterior washed, but interior not even wiped More

by rontemkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benson Chin
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March 05, 2023

Great experience purchasing a car online. Found exactly what we wanted and the salesman helped us through every step. More

by debellis36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Alex Alonzo
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Mar 06, 2023 -

Genesis Santa Monica responded

We are so grateful for the opportunity to earn your business and trust, we look forward to many years of providing you with exceptional service.

March 04, 2023

Alex was wonderful to work with. Friendly, professional, listening to what we said and remembering what we cared about. He made the car buying experience actually enjoyable. We co More

by RobertH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Alonzo
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Mar 06, 2023 -

Genesis Santa Monica responded

Thank you so much for sharing your experience, we are truly honored to have been given the opportunity to serve you and be your dealer.

March 04, 2023

Friendly and helpful sales staff, gave me a great overview of all the features of my new vehicle. More

by jmonusko47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Alex Alonzo
Report | Print
Mar 06, 2023 -

Genesis Santa Monica responded

Thank you very much for the opportunity.

March 04, 2023

Friendly polite attentive delivered what promised washed and cleaned the car. Provided a loaner car More

by HAMID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin
Report | Print
Mar 06, 2023 -

Genesis Santa Monica responded

Thank you, we are appreciative of the opportunity to serve you.

March 04, 2023

The guys there always take vey good care of us and our cars! We’re glad you’ve moved to a bigger space congratulations! More

by TINATALKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benson Chin
Report | Print
Mar 06, 2023 -

Genesis Santa Monica responded

Thank you, keep an eye out for your invitation to our grand opening party....

March 03, 2023

Great smooth experience in one day they came to my home for a test drive and within a few hours they delivered the car after we had a deal. More

by gil.aibny
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Hannah Miller, Vazgen Minasyan
Report | Print
Mar 03, 2023 -

Genesis Santa Monica responded

Thank you for the opportunity to earn your business and trust. We look forward to providing you exceptional luxury service, welcome to the Genesis Santa Monica family.

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