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Genesis Of Kansas City - Service Center

Overland Park, KS

4.7
81 Reviews

81 Reviews of Genesis Of Kansas City - Service Center

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January 15, 2025

The price for an oil change on my Genesis is extremely high! It should not cost over $300 to get an oil change and tire rotation!!!! More

by RTJOHNSON7658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not see sales department
January 14, 2025

The staff is exceptionally friendly. The service was impressively fast, even with a backlog from the snow storm. More

by tarynhuffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Outstanding Dealership! Antonio is so helpful and great to work with! Thank you for excellent Customer Service! More

by jbguppie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
January 09, 2025

very good fallow with appointment, fast service when I arrived in the dealer. service finished on time with car wash. They are very kind, nice waiting place too. I was very comfortable whole time whil More

by JBEXPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Antonio was so helpful with patient with me throughout my entire process of needing a couple tires replaced. I’m so glad we have a Genesis dealership in KC now! More

by AMANDALEA925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
January 09, 2025

Timely service and they kept me informed throughout the process. Very satisfied with my experience. More

by Tterry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

The team was very accessible and understanding in explaining my maintenance program and got me through with patience and ease More

by cwieds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Very cooperative and diligent to repair my vehicle quickly. Would recommend this dealership to anyone More

by Rmgordon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
January 02, 2025

Great customer service. Very helpful and higher caliber than what I received at Mercedes. Genesis is my new favorite car. More

by RSNOWDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Prompt, kept me well informed were pleasant and very accomadating! I was impressed with the facility and staff. More

by lakelawks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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