Genesis Of Kansas City - Service Center

Everyone was very attentive and customer oriented. I am new to this Genesis dealership. It's the best I've ever been treated by any service department. I am new to this Genesis dealership. It's the best I've ever been treated by any service department. More

I really appreciate the accommodations that genesis provides for me when servicing my vehicle, thanks! provides for me when servicing my vehicle, thanks! More

I brought my GV70 in to check out a couple of noises. The service person took plenty of time to listen to my concerns and explain what they would do. They gave me a loaner to use in the meantime. All The service person took plenty of time to listen to my concerns and explain what they would do. They gave me a loaner to use in the meantime. All was done exactly as he had explained, and my car was ready earlier than I expected. Excellent service at this dealership. More

Love the 2025 G80. Unfortunately, the service department lacks any customer service skills. They do not deliver what should be a Genesis ownership experience.the Unfortunately, the service department lacks any customer service skills. They do not deliver what should be a Genesis ownership experience.the More

I went in to schedule an appointment, and they took me on the same day. AWESOME! the same day. AWESOME! More

We are 2 hours away. They really worked hard to make it more convenient for us. The scheduling & maintenance department were very accommodating. The work was done in a ti They really worked hard to make it more convenient for us. The scheduling & maintenance department were very accommodating. The work was done in a timely manner as well. This was a much better experience than other dealerships that have serviced our vehicle. Thank you!! More

Great service friendliness and attention to detail. Manager is very knowledgeable and keeps my needs in mind Manager is very knowledgeable and keeps my needs in mind More

Great overall customer service. and work done quickly while I waited, but had a backup lite out - didn’t get replaced. and work done quickly while I waited, but had a backup lite out - didn’t get replaced. More

Great service and kind personnel! I appreciate the work that was done on my car and the attention that was given to me. I appreciate the work that was done on my car and the attention that was given to me. More

I have always received excellent service and a friendly reception every time I have visited the dealership. Antonio has been one of the best I have ever dealt with. reception every time I have visited the dealership. Antonio has been one of the best I have ever dealt with. More