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Genesis Of Kansas City - Service Center

Overland Park, KS

4.7
81 Reviews

81 Reviews of Genesis Of Kansas City - Service Center

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June 05, 2025

Good service. Work done on time. My service rep was courteous and gave clear explanations of completed work. More

by llint53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Overall experience was fantastic. Very much excited for the new dealership venue for an improved experience while waiting on the car's service. More

by diamundd2431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
June 03, 2025

It has been a while since I've had such professionalism, courtesy & experienced staff that I received from Genesis! More

by DELOISC.BROWN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Baskins
June 02, 2025

Amazing staff and attention to detail Enjoyed watching the interaction of staff with clients Will recommend! Love my Genesis! More

by Ann18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

They were ready for me when I arrived and performed the service quickly. I'm satisfied. More

by Brenda27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager, Antonio
May 29, 2025

The maintenance customer service rep is excellent. You do wait a bit for your car to get in and worked on. More

by gpinkel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I have historically driven to the Genesis dealers located far from my home. I am so very grateful for this dealership. They are accommodating and thorough, very eager to fix anything. Great people. More

by mrsteeshamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio and Marsha in service
May 27, 2025

Enjoyed the service provided. Thank you, Genesis of Kansas City, Missouri! You're the best! More

by JERMAINE.REED
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
May 26, 2025

Got me in and out quick. Only issue was waiting 3 weeks to get in More

by FOSSHOMESERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

I Found the GOKC Service Dept. to be attentive, accommodating, expeditious, mostly responsive, and generally thorough. Most agents/techs/managers, esp., Antonio, go the extra mile More

by kgm201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
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