Genesis Of Kansas City - Service Center

Overall the service was great. However, they rotated my tires and forgot to reset pressures according to how they should differ in front and back. This either requires me to take However, they rotated my tires and forgot to reset pressures according to how they should differ in front and back. This either requires me to take a trip back to correct or have my husband do it, so would just appreciate the job being done correctly and the list doublechecked the first time. More

They were prompt, efficient, friendly and not pushy! Really appreciate that. Tony is an excellent service advisor. Provides 5-star service.I would recommend all my friends to go to them for service. Really appreciate that. Tony is an excellent service advisor. Provides 5-star service.I would recommend all my friends to go to them for service. More

The dealership is always been excellent. Especially Antonio. He's starting to know his customers on name basises. Especially Antonio. He's starting to know his customers on name basises. More

Very friendly and knowledgably service staff. Especially Antoni, who is always a pleasure to talk to. Especially Antoni, who is always a pleasure to talk to. More

Everyone I’ve worked with from sales to service has been great! Exceptional service every time! great! Exceptional service every time! More

Great response and follow up. Very good service and accomplished what was expected. Very good communication. Concierge service was timely and professional. Very good service and accomplished what was expected. Very good communication. Concierge service was timely and professional. More

Everyone was very attentive and customer oriented. I am new to this Genesis dealership. It's the best I've ever been treated by any service department. I am new to this Genesis dealership. It's the best I've ever been treated by any service department. More

I really appreciate the accommodations that genesis provides for me when servicing my vehicle, thanks! provides for me when servicing my vehicle, thanks! More

I brought my GV70 in to check out a couple of noises. The service person took plenty of time to listen to my concerns and explain what they would do. They gave me a loaner to use in the meantime. All The service person took plenty of time to listen to my concerns and explain what they would do. They gave me a loaner to use in the meantime. All was done exactly as he had explained, and my car was ready earlier than I expected. Excellent service at this dealership. More

Love the 2025 G80. Unfortunately, the service department lacks any customer service skills. They do not deliver what should be a Genesis ownership experience.the Unfortunately, the service department lacks any customer service skills. They do not deliver what should be a Genesis ownership experience.the More