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Genesis North Orlando
Winter Park, FL
90 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each features the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 90 reviews
February 13, 2025
Don’t buy from this dealership. Customer service, follow-up and returning phone calls is non-existent. We had an issue they couldn’t figure out but instead of helping us resolve it, Customer service, follow-up and returning phone calls is non-existent. We had an issue they couldn’t figure out but instead of helping us resolve it, they ‘ghosted’ us. Sales manager (Chris Shimp) and supposed salesman) Allen Hernandez) simply didn’t return calls, emails, etc. They’re happy to take your $ and wave goodbye as you drive away - but don’t expect anything after that. Sad situation. More
by dianerug
Employees Worked With
Chris Shimp, Allen Hernandez
February 12, 2025
Sales and Service at this dealership are outstanding. It was a seamless vehicle purchase in a minimal amount of time. The entire sales team, finance, and management went above and beyond to ensure we we It was a seamless vehicle purchase in a minimal amount of time. The entire sales team, finance, and management went above and beyond to ensure we were happy. It's our 4th Genesis, and I assure you we will be back. The products, sales, and service are 5 stars. More
by Sasb1061
Employees Worked With
Chris Shrimp, Xavier Santos, Bepsy Aguasvivas, Shayna & Josh
January 15, 2025
Service at this dealership was excellent! They picked up my car and kept me informed every step of the way. I took it in for a recall issue and had another issue that I needed to have check They picked up my car and kept me informed every step of the way. I took it in for a recall issue and had another issue that I needed to have checked. A part is required that I am waiting for, which I'll be sure to use the valet service again for that issue. I would DEFINITELY recommend this dealership for sales and service. More
by Cheryl
Employees Worked With
Jai
January 11, 2025
Rossi Marquez was an excellent sales associate on the deal. She maintained communication with me after my intial test drive and return from a trip out of town to confirm if I was still interested in the deal. She maintained communication with me after my intial test drive and return from a trip out of town to confirm if I was still interested in the vehicle. Even made sure I knew if another buyer was interested. And the financial person was excellent in explaining the documents and the additional coverage offers. More
by Juan H.
Employees Worked With
Rossi Marquez
January 05, 2025
A very smooth vehicle purchase. Everything was completed as promised and quickly. The dealership has honored all commitments professionally and kindly. Very pleased! Everything was completed as promised and quickly. The dealership has honored all commitments professionally and kindly. Very pleased! More
by joe.blackwell.720
Employees Worked With
Moe, Finance Manager
December 28, 2024
I consider myself a loyal customer and always get great service. I traveled over 400 miles to get the service I expect from a dealership. This trip was well worth it! service. I traveled over 400 miles to get the service I expect from a dealership. This trip was well worth it! More
by Rayvan
Employees Worked With
Ty Ostreicher is my service adviser.
November 29, 2024
Great job overall. Was in and out with a test drive and purchase in reasonable time. Great communication before and after purchase. Was in and out with a test drive and purchase in reasonable time. Great communication before and after purchase. More
by patrickm
Employees Worked With
ALLEN HERNANDEZ, Chris Simp
October 15, 2024
I was shopping for a new Genesis. I stopped by the dealership and talked with Curtis - he could not have been more helpful with the selection and his understanding of the verhicles. H I stopped by the dealership and talked with Curtis - he could not have been more helpful with the selection and his understanding of the verhicles. He knew his inventory. I consider this a very good experience in car buying. More
by bruce
Employees Worked With
Curtis
