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Genesis Chevrolet
Eastpointe, MI
22 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 22 reviews
June 03, 2024
The Genesis service manager Ken took a personal interest in making sure our 2018 Volt had the maintenance services it needed. And he identified one we weren't aware of (our tire sealant and compressor kit h in making sure our 2018 Volt had the maintenance services it needed. And he identified one we weren't aware of (our tire sealant and compressor kit had expired), for which we are most grateful! More
by Art
Employees Worked With
Ken, Eddie
March 20, 2024
Backup camera and cable needed replacement + new brakes and oil change. Service consultant Eddie Freeman gave me info I needed to have confidence about repairs needed. Genesis also called GM to advocate and oil change. Service consultant Eddie Freeman gave me info I needed to have confidence about repairs needed. Genesis also called GM to advocate that the cam and cable replacement should not be necessary yet and GM agreed to cover much of the replacement cost. And since it would be a day or two before the replacement, the Genesis service manager arranged a loaner car until the truck was ready. This saved me on the 45 minute commute from my home to Genesis! I am a happy customer and glad I went to Genesis! More
by Jonathanbgood
Employees Worked With
Eddie Freeman,
February 26, 2024
Everyone is always helpful and friendly and good at their jobs the guy that helped me was very nice @ i would recommend genesis chevrolet to everyone! jobs the guy that helped me was very nice @ i would recommend genesis chevrolet to everyone! More
by mknight089
Employees Worked With
Do not remember his name
December 07, 2023
Poor customer service with inaccurate information. Poor inter office communications between employees. I was very disappointed with missing an opportunity to purchase a corvette they were advertisin Poor inter office communications between employees. I was very disappointed with missing an opportunity to purchase a corvette they were advertising. More
by Shadow
Employees Worked With
Martin Staten
October 26, 2023
I drove across town from my home in Troy, passing at least five or six Chevy dealers on the way to Genesee Chevrolet to purchase my Corvette. This is a family operation and Cole and Rob made me feel lik least five or six Chevy dealers on the way to Genesee Chevrolet to purchase my Corvette. This is a family operation and Cole and Rob made me feel like part of the family. An honest, professional, and personal experience that will keep me coming back whenever our family is in need of a new vehicle. More
by tccapaldi
Employees Worked With
Cole Gagliano, Rob Gagliano, Martin Staten
August 07, 2023
Negotiated long-distance to obtain a 2023 Bolt EUV. Very upfront, professional throughout this successful transaction, with timely communication and active efforts to locate a vehicle. No dealer ma Very upfront, professional throughout this successful transaction, with timely communication and active efforts to locate a vehicle. No dealer mark-up as well. More
by Randy
Employees Worked With
Vincent Galici
