Generation KIA

Our experience in buying a new Optima was a joy from start to finish. My salesman, Chris Carratura, was exceptional during the entire process. He made sure I was totally satisfied and taken care of. Mik start to finish. My salesman, Chris Carratura, was exceptional during the entire process. He made sure I was totally satisfied and taken care of. Mike DeAngelo was fantastic to work with in creating a total package for this vehicle. He developed a seamless payment plan as well as wrap around protection package for everything on this Optima. Our pleasure in buying the Optima was only exceeded by the service we received from these men. It is very reassuring to know that we can trust in Kia to protect our vehicle in the years to come. Thanks, Mike and Chris. More

This is the second car we have purchased from this dealer in a year. They are friendly, worked out a great deal, and went above and beyond. Joe took the time to stay late to make sure everything with the d in a year. They are friendly, worked out a great deal, and went above and beyond. Joe took the time to stay late to make sure everything with the deal was perfect. Dominick worked to make sure we got a deal we could afford. We will be back soon! More

I purchased my car back in September. Dwayne was great. He was helpful, friendly and very knowledgeable about the cars we looked at. He worked with us and got us a great deal on a pre-owned Optima. I'm so He was helpful, friendly and very knowledgeable about the cars we looked at. He worked with us and got us a great deal on a pre-owned Optima. I'm so happy with the car. The customer service afforded us, especially by Dwayne, was amazing. I would definitely come back to this location and am recommending them to my family and friends. More

Dwayne was phenomenal. Pleasant experience. Kia worked with me and my situation will buy from them again. Highly recommended. Thank you so much you. Dwayne was great with me and my situation will buy from them again. Highly recommended. Thank you so much you. Dwayne was great More

I walked into Generation Kia for the first time. I was greeted by a salesman named Chris Carratura. As always when I walked in I was concerned that I was going to get a typical annoying salesman. My guard greeted by a salesman named Chris Carratura. As always when I walked in I was concerned that I was going to get a typical annoying salesman. My guard was up. That being said Wow! Chris was not only professional and knowledgeable but he made me feel comfortable and was not pushy. I walked in not thinking I was going to buy a car. After sitting with Chris , I ended up buying a car that day. Chris introduced me to Generation Kia's service department which was excellent. If you are in the market for a used or new car I highly recommend Chris Carratura from Kia. P.S. Thanks again Chris for everything your the best! Love my new SXL Optima. Thanks Julia B. More

I was looking to get out of my 2010 Dodge Charger and save money on my payment and gas. I spoke to Rich and he told me no problem come on down, when I arrived the showroom was full and I waited in the lo save money on my payment and gas. I spoke to Rich and he told me no problem come on down, when I arrived the showroom was full and I waited in the lounge and within 5 minutes I was greeted by John Bartlett and immediately helped. Even owning $7000 more then my car was was actually worth I was able to finance a 2011 Toyota Camry for $50 less a month. I loved the service and would highly recommend these guys. Robert R More

John Bartlett welcomed me with a smile and patiently worked with me to satisfy my goal. I would recommend John Bartlett to anyone looking for a new car. The showroom is impressive and even other sales p worked with me to satisfy my goal. I would recommend John Bartlett to anyone looking for a new car. The showroom is impressive and even other sales people offered to make my "wait time" more comfortable. I am very happy with my experience at Kia Generation. More

Worked out a great deal with our Salesman, Michael Perillo to turn in 2011 Kia Sorrento ( 8 ) months early on our Lease. Very friendly and cordial negotiation with a no pressure environment. Our exper Perillo to turn in 2011 Kia Sorrento ( 8 ) months early on our Lease. Very friendly and cordial negotiation with a no pressure environment. Our experience at Generation KIA was a real pleasure, rather than an anxiety filled chore! More

This man knows his business. I am so thankful to this man and the kind staff at generation kia. I got my Sorento baby!!!.i l will recommend this place to everyone. and the kind staff at generation kia. I got my Sorento baby!!!.i l will recommend this place to everyone. More

A short while ago I wrote a negative review of Generation Kia based upon an unproductive experience on my first visit. Since then, the dealership has contacted me and urged me to give them another chance t Kia based upon an unproductive experience on my first visit. Since then, the dealership has contacted me and urged me to give them another chance to make me a satisfied customer. Needless to say, they succeeded beyond my wildest expectations. Customer Service Representative Mike DiBari personifies his title. He apologized for my previous experience and reassured me that Generation Kia’s only aim as a dealership is to completely satisfy their customers so that they will keep going back for their next car. Sales Manager Rich Palmieri listened intently to my wants and wishes and worked arduously to accommodate me. The dealership gave me a very generous buy-back of my 2012 Sorento SX. Then we negotiated a spectacular lease on a 2014 Sorento Limited. Furthermore, they went the extra mile to locate and acquire a hard to find color at an out of region dealership. Salesman Lou Genovese went above and beyond the call of duty to drive to Pennsylvania to bring back the car, missing opportunities for other sales during this time. Maybe my initial experience was a fluke or somebody was having a bad day. But the whole team, especially Rich and Lou, certainly fulfilled their mantra of making a completely satisfied customer out of me. More