Generation KIA

This was my first time purchasing a brand new car. My 2002 Pathfinder was getting up there in mileage and after speaking with my mechanic in which cars I was interested in (Sorrento or Forster), he said 2002 Pathfinder was getting up there in mileage and after speaking with my mechanic in which cars I was interested in (Sorrento or Forster), he said to test drive them both. My first stop was Generation Kia where I met Joe Rendine and Enzo Trapani. I told them what I was looking for in a car and my "wish" list. As Joe went to get the plates & keys for the Sorrento, Enzo spoke to me about the car, what features it had vs what I had and what I was looking for. Off we went for a test drive and I have to say, though it was a little lower to the ground, it was just like driving my Pathfinder! When we returned to the dealership to talk numbers, trade in, etc... Joe was very patient in working with me. I am not a haggler and told him my bottom line and what I needed vs. what I wanted. Greg came and sat with me as well. I told them, I had one other car to drive and if I did not like how that one was, I would be back. My experience at the other dealership was not as positive. The salesman wouldn't talk numbers with me like Joe and Greg did because I was "shopping" around and didn't talk to me about the ins/outs of the car like Enzo did. Call me crazy but, I didn't like the Forester as much as the Sorrento. The fact that Joe, Enzo and Greg took the time, effort and had patience with me solidified my going back to Generation Kia for the Sorrento. The gentleman who helped secure my car loan was equally patient as he explained EVERYTHING to me BEFORE I signed on the dotted line! I could have gone to a dealer closer to my home but these guys were just awesome! The service department is equally nice, I dropped my car off today for it's first oil change and they said it would be about an hour and it was! I work locally, so they dropped me off and picked me up when it was finished! Thank you Generation Kia for such a wonderful experience! I have dealt with other dealerships as well but they don't compare to you! More

First I'd like to thank Joseph Jones for his knowledge in making my turning in my leased soul and purchasing my new 2014 Soul he was very attentive and answered all my questions. I couldn't ask knowledge in making my turning in my leased soul and purchasing my new 2014 Soul he was very attentive and answered all my questions. I couldn't ask for a more sincere salesman. I would differently recommend Joseph to all my friends an family and when I ready for a trade in I'll be back to see Joseph Thanks again. Maryann More

My experience with KIA was great. Mr. Roberts was very helpful and made the experience with KIA a great one. I would definitely come back here and also refer others there. helpful and made the experience with KIA a great one. I would definitely come back here and also refer others there. More

What a wonderful group of professionals at Generation Kia. From the moment you walk into the door you are greeted with smiles and great customer service. Dwayne Roberts is one of the best salesmen I'v Kia. From the moment you walk into the door you are greeted with smiles and great customer service. Dwayne Roberts is one of the best salesmen I've ever encountered. Not only is he very knowledgeable about the cars he sells, but he sells the cars with the customer in mind. Instead of forcing something onto you that you might not want, he fits the car to the customers needs, lifestyle and budget. I would definitely recommend all my friends to this dealership. -B.C. (Nissan Altima) More

As is probably the case with most people, I was not looking forward to getting a new car and dealing with the hassle of the car salesman. However, after a friend recommended Generation Kia (I didn't e looking forward to getting a new car and dealing with the hassle of the car salesman. However, after a friend recommended Generation Kia (I didn't even have a Kia at the time- I was driving a Toyota RAV4) and Bob G., I can honestly say that the experience ended up being painless... Bob was friendly, courteous, and knowledgeable. He made me feel comfortable and not like I was getting robbed blind. When it comes to costs, I feel that I not only got a fair price, but a great price with no funny business. I made a service appointment to get remote start installed, and I had no issues. And when it came to financing, the fellow I dealt with (Mike) was also very friendly, courteous, and knowledgeable. My overall experience was fantastic. When my wife goes for a new car, we are definitely going back here! More

My Husband and I purchased an Optima back in September 2013. Dwayne Roberts was the Dealer who assisted us and he was wonderful!! We had visited 2 other Kia dealers and both times found them to be frust 2013. Dwayne Roberts was the Dealer who assisted us and he was wonderful!! We had visited 2 other Kia dealers and both times found them to be frustrating and pushy which made us uncomfortable. We were going to go buy a different type of car ( Hyundai) but decided to try one more Kia Dealership. Mr. Roberts made the whole experience easy and pleasant. We never felt like he was trying to "convince" us or push us. Dwayne answered all of our endless questions with a smile and never made us feel like we were being a bother. We would definitely tell our family and friends to go to Generation Kia, and we would tell them to ask for Dwayne. More

The moment we walked in the door we were greeted with a smile. Enzo answered all our questions and made the process quick and easy. In the end we received a great deal and I was in my Kia Soul the same aft smile. Enzo answered all our questions and made the process quick and easy. In the end we received a great deal and I was in my Kia Soul the same afternoon. You owe it to yourself to speak with Enzo before you purchase your next vehicle. More

My name is John. My wife and I purchased a Kia Sorento about a month ago. We came into the dealership on a Saturday with my father to purchase a vehicle. We had some personal financial issues to work th about a month ago. We came into the dealership on a Saturday with my father to purchase a vehicle. We had some personal financial issues to work through which made purchasing the vehicle a little difficult...However, your sales employee Chris Carratura was 100% dedicated to making us happy and comfortable. He really wanted to help us to get into a vehicle which our family needed. Chris seemed more interested in making us happy and helping us get into a vehicle than actually making the sale. He is a very very wonderful person to deal with and I would not consider him a typical salesman. He has people skills which set him apart from many other sales people we have encountered in our past. I am very happy to rate Chris with 5's across the board. He followed up with us along the purchase process which took a few days, and in the end, he seemed very happy that he was able to help us. Chris is a wonderful asset to the Kia family and you should be very proud of his service and dedication to the Kia brand. He will with no doubt be our saleman for future Kia purchases. To further add, While waiting for my Kia to be serviced last week due to a minor leak in the windshield seal, I would also like to mention that John in the Service department was also very helpful and made our first experience with your service department a pleasure. AND in addition, while waiting in your waiting area last week, I also had the pleasure of having a random conversation with a salesman named Lou. He saw me sitting there and came over to say hello.....20 minutes later, I was convinced that KIA is a company that appears to employ people who actually care about their customers in a way I have not encountered until coming into Generation Kia. More

Winston Mundoza was the best car salesman I have ever worked with. He was very kind and caring to my needs of what would best suit me and my family. He was not pushy or over powering, which I appreciate worked with. He was very kind and caring to my needs of what would best suit me and my family. He was not pushy or over powering, which I appreciated. Winston actually cared about what I wanted and what I would be comfortable in. Winston has definitely made a lasting impression on me and my family and I would recommend Winston for any and every car purchase. Kerry Howell More