Gene Messer Kia - Service Center

Everything went good all the employees were friendly I will take my vehicle back tere will take my vehicle back tere More

Gene Messer Kia has been a great experience. From buying to service, I would recommend. From buying to service, I would recommend. More

Very pleased with the customer service, friendly staff, fast and efficient would highly recommend to anyone. fast and efficient would highly recommend to anyone. More

This dealership has always provided a positive experience for me and does excellent work. Their employees are always friendly, helpful, professional, and make sure I am informed of the work needed and done f for me and does excellent work. Their employees are always friendly, helpful, professional, and make sure I am informed of the work needed and done for my Sorento. More

Customer service was exceptional! !! I have special needs daughter and the man that handled everything helped me get her into the car and even put her seat belt on fir me ! Made thi !! I have special needs daughter and the man that handled everything helped me get her into the car and even put her seat belt on fir me ! Made things so easy. Fast service too. ! I wont go anywhere else ! 100 % more than satisfied!!! More

Very friendly service! They made sure I had a ride somewhere so I wasn’t just stuck there waiting which was very nice. They made sure I had a ride somewhere so I wasn’t just stuck there waiting which was very nice. More

When booking on-line the app. offers complimentary transportation before 8am (7:15am - 7:59am) I booked a 7:30am transportation. learned at check-in the employee handling the shut offers complimentary transportation before 8am (7:15am - 7:59am) I booked a 7:30am transportation. learned at check-in the employee handling the shuttle does not arrive and/or not available until 8am or after. The check-in process felt like I needed to know the exact specifications of the need to review a certain area of concern with my vehicle. Unfortunately, I am not a vehicle tech or mechanic. My concern ended up being the issue. The older of the 3-gentleman (working the desk area for maintenance) took the initiative to provide updates/status to all guests waiting on vehicles, me included. After maintenance on my vehicle was completed the gentleman checking me out didn’t appear to be knowledgeable nor provide any warranty information after I had requested such details, didn’t bother explaining anything I was signing or show interest, after I expressed the listed name on the service documents/receipts did not match my name he allegedly claimed he had updated the system and made the correction, however, he did not provide any confirmation of the update & I took it upon myself to cross out listed name/address and correct with date and my initials. I received the request for review with the incorrect name, which leads me to believe my information was not corrected/updated. Despite this review the older gentleman (sat in the middle at the maintenance counter) on this particular visit, was the most seasoned, experienced, and provided the most help. More

I came in late afternoon to get my oil changed and they were very accommodating. They also told me about a recall for my vehicle that I didn’t know. were very accommodating. They also told me about a recall for my vehicle that I didn’t know. More

The staff of this establishment is wonderful. The service is quick, efficient, and timely. I appreciate the friendliness of the Kia crew. The service is quick, efficient, and timely. I appreciate the friendliness of the Kia crew. More

Very friendly dealership helpful and family oriented. I had my daughter with me and it was hard to get around they brought everything to me so I didn’t have to go back and forth. I had my daughter with me and it was hard to get around they brought everything to me so I didn’t have to go back and forth. More