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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.6
398 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 398 reviews

November 27, 2025

Excellent service. Kia Sportage is very impressive. Salesman was genuinely interested in finding us the right car. More

by rickbruyere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Amalie
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Nov 29, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2025

Joe was awesome , the finance manager Mike was great and so was Eddie. Great atmosphere. More

by jyslas1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe v
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Nov 26, 2025 -

Gene Messer Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2025

The service department was friendly and very helpful. They were considerate to my car needs More

by synergen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Nov 23, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2025

I had my car serviced for 8am and the staff were very helpful for my first time using the kia service. Only took like an hour which I feel like is relatively fast so that was nice! Super friendly staff a More

by nico deitrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aja
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Nov 23, 2025 -

Gene Messer Kia responded

Nico, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 20, 2025

Everyone was helpful and polite. My car was ready on time. I really appreciated the service More

by Diamond Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name in service
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Nov 22, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2025

Thank you for the speedy work. I will be returning to have service work done to my vehicle! More

by Fdiaz1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayjanique Garcia
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Nov 20, 2025 -

Gene Messer Kia responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2025

Having purchased from Gene Messer Kia in the past, we knew we would get a good fair deal on our trade in and our new purchase. Thanks Ryan for helping us find the perfect car! And what a wonderful surpr More

by Charles and Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Our salesman Ryan, Ginger Savage, and Eduardo Penilla in finance.
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Nov 18, 2025 -

Gene Messer Kia responded

Hi Charles, thank you for your kind review; we are happy to pass along your comments to Ryan here at Gene Messer Kia! We can't wait to see you again, have a great day.

November 13, 2025

Excellent service. Professional and friendly employees. Service department is the best in town. Thank you. More

by Becky.vazquez2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I could not see the names on their name tags. But the service advisor and the young man who changed my oil are fantastic.
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Nov 15, 2025 -

Gene Messer Kia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2025

I love my team of car experts! Priscilla and her crew are very knowledgeable, professional and kind! They listened to my concerns and approached my issues, thoughtfully and respect More

by Ashley Escamilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
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Nov 15, 2025 -

Gene Messer Kia responded

Hello Ashley, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. We hope to be of service to you again in the future. Best wishes, Gene Messer Kia

November 06, 2025

The staff is just so awesome, I always get the best service and all the service personnel are professional. John is always on top of things. He deserves a raise. More

by Suicide Jockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and the other young Hispanic girl, didn’t quite get her name. She had long black hair and very sweet and friendly.
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Nov 06, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. Feel free to reach out to us if you need anything. Have a wonderful day.

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