
Gene Messer Kia
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I had routine maintenance and a recall. Set an appointment online and they helped me immediately. They provided an Uber home and picked me up a couple of hours later when the car was ready. Set an appointment online and they helped me immediately. They provided an Uber home and picked me up a couple of hours later when the car was ready. Very easy to work with and helpful. More
I came in for an oil change. He went over my request and we discussed some other service options. He was efficient and professional. John has a great customer service person He went over my request and we discussed some other service options. He was efficient and professional. John has a great customer service personality. He is definitely an asset to Gene Messer Kia. I also appreciate the courtesy ride...I went back and forth with minimal wait. The facilities are always clean and I ALWAYS take advantage of a cool beverage. I can work on projects while waiting in the comfortable waiting room, should i chose. I will be looking to buy another Kia, and will be looking at GMK. More
Gene Messer treated me awesome! I went in to get my car maintenance. They went above and beyond. I will be returning for all my car maintenance. I went in to get my car maintenance. They went above and beyond. I will be returning for all my car maintenance. More
It was a great experience the person I talked to explained everything clearly and was very courteous. I had never been there before but they made us feel at home. We will continue to get our vehic explained everything clearly and was very courteous. I had never been there before but they made us feel at home. We will continue to get our vehicle serviced there, thank you David Robles. More
I drove up and received 5 star treatment immediately. I knew that I would be purchasing a car from this dealership. Every one that i came in contact with greeted me with a friendly smile and knod. This i I knew that I would be purchasing a car from this dealership. Every one that i came in contact with greeted me with a friendly smile and knod. This is how the customer should be treated! More
Shaun is an incredible salesman and provided great service with incredible information about the vehicles we were looking for as well as what else was important to us throughout the entire buying proc service with incredible information about the vehicles we were looking for as well as what else was important to us throughout the entire buying process. More