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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.5
259 Reviews
Call Dealership (877) 356-5229

6006 19th Street

Lubbock, TX

79407

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Showing 259 reviews

February 22, 2025

I TRULY TRULY APPRECIATE KYLE FOR THE TIRE ROTATION, and BEING ABLE TO USE MY DISCOUNT ON IT!! THANK YOU KYLE! More

by Dorene Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
February 20, 2025

Michael from services was professional, kind, and truly helpful. He kept me updated and was just all around and amazing worker. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Feb 21, 2025 -

Gene Messer Kia responded

Hi Andrea, we're happy you found our staff Michael to be so supportive during your experience here at Gene Messer Kia. We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Just nice service with a comfortable waiting room. This was my first experience with Kia. Thanks More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Feb 21, 2025 -

Gene Messer Kia responded

Hi Bob, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2025

Adam was the best and the experience was easy and the deal was made in the time frame I desired. From test drive to finance, the team was excellent! I would refer Gene Messer 100 times over again. I will More

by Phil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Feb 21, 2025 -

Gene Messer Kia responded

Hi Phil, thank you for your kind review; we are happy to pass along your comments to Adam here at Gene Messer Kia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 17, 2025

I had the best car buying experience ever and found a warm friendly family atmosphere. I will definitely be back More

by tdrich2401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Agirla
Report | Print
Feb 20, 2025 -

Gene Messer Kia responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2025

On time service. Scheduled appointment suggestions made for upkeep service. Services performed as requested. Friendly service advisor. More

by angiem2348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
Report | Print
Feb 18, 2025 -

Gene Messer Kia responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Warm, comfortable, and friendly environment! Excellent customer service. Would easily buy a car here again! More

by shaylee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Feb 18, 2025 -

Gene Messer Kia responded

Hi Shaylee, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

Great service after the sale. Service dept was great. Kyle was very helpful and gave 5 star service. More

by tdaniel2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Feb 18, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

I had an excellent experience with Gene Messer Kia. Aldo was my salesman and was great to work with. He and his manager Mike worked to get me the best price and trade in value possible. I will definite More

by cooperwill501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo, Mike, Eddie
Report | Print
Feb 18, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

All Staff are great, approachable and very experience people specially the service advisor Mr. John L, his outstanding on his work and very kind. Keep up and Thank you. More

by Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lazarius
Report | Print
Feb 17, 2025 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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