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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.6
330 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 330 reviews

July 27, 2025

Kyle is awesome at what he does! Most definitely recommend him to anybody looking for service. 5 stars More

by ashleydeleon429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Jul 28, 2025 -

Gene Messer Kia responded

Hi, thank you for the 5-star review! We truly appreciate your recommendation and are glad you had a positive experience with Kyle. We look forward to serving you again in the future!

July 26, 2025

I had routine maintenance and a recall. Set an appointment online and they helped me immediately. They provided an Uber home and picked me up a couple of hours later when the car was ready. More

by shoniwiseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
Report | Print
Jul 28, 2025 -

Gene Messer Kia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 25, 2025

I came in for an oil change. He went over my request and we discussed some other service options. He was efficient and professional. John has a great customer service person More

by Shayla Pride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
Report | Print
Jul 26, 2025 -

Gene Messer Kia responded

Hi Shayla, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2025

Found the truck I wanted, test drove it. Filled out loan application. Quick and easy. More

by bcyoung61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Harper and Joe Villanueva
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Jul 27, 2025 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

Had an oil change done. Easy process for appointment.Quick & friendly. Will be back again. More

by Alaskagirl87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
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Jul 18, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2025

Gene Messer treated me awesome! I went in to get my car maintenance. They went above and beyond. I will be returning for all my car maintenance. More

by cadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Jul 16, 2025 -

Gene Messer Kia responded

Hello Cadman, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 16, 2025 -

cadman responded

I definitely will! You guys will have all my business from now on. I will see you guys for all my service needs and new buying opportunities. Thank you again.

June 28, 2025

Easy process, great atmosphere, great customer service. This is my first Kia purchase so I’m eager to see how things will go! More

by Krv448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taurean TK Henderson, Andy Agard, Adam Stromstad
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Jun 30, 2025 -

Gene Messer Kia responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2025

It was a great experience the person I talked to explained everything clearly and was very courteous. I had never been there before but they made us feel at home. We will continue to get our vehic More

by dnctdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
Report | Print
Jun 26, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 25, 2025

I drove up and received 5 star treatment immediately. I knew that I would be purchasing a car from this dealership. Every one that i came in contact with greeted me with a friendly smile and knod. This i More

by Kristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan ?(sales person), Eduardo Penilla
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Jun 26, 2025 -

Gene Messer Kia responded

Hello Kristi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2025

Shaun is an incredible salesman and provided great service with incredible information about the vehicles we were looking for as well as what else was important to us throughout the entire buying proc More

by Brandon Melville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Melville
Report | Print
Jun 26, 2025 -

Gene Messer Kia responded

Hello Brandon, we're happy you found Shaun to be so supportive during your experience here at Gene Messer Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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