Gene Gorman Auto Sales
Virginia Beach, VA
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1 Review of Gene Gorman Auto Sales
After having owned my vehicle for less than two months there was a major malfunction of the brake system which the Warranty refused to cover and which the dealer refused to acknowledge or accept any respo there was a major malfunction of the brake system which the Warranty refused to cover and which the dealer refused to acknowledge or accept any responsibility for. The long and the short of it is that after spending $19,000 on a "certified" vehicle I had to fork out another $1,250 in repairs after only six weeks and 1500 miles. The shop owner/manager's attitude the entire time was one of deflection and disavowal of any wrongdoing. The original purchase process was not much better as they were unwavering on the listed sale price even though I was essentially paying cash. Agreed upon items to be taken care of at time of purchase were not properly addressed, including "floor mats" in which the dealer obviously provided the cheapest aftermarket mats they could get their hands on. The only "positive" is that after all of this they cut me a check for $65 so I could go have a second key made at my local dealer. More