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Gene Butman Ford

Ypsilanti, MI

4.4
93 Reviews

2105 Washtenaw Ave

Ypsilanti, MI

48197

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Showing 93 reviews

January 21, 2021

Wonderful dealership to come to, everyone at Gene Butman Ford makes you feel like family. I lease all of my vehicles from Gene Butman Ford and take my vehicles in for services when need. All of my friends a More

by richardwarner2718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales and service department. Its a team effort.
September 01, 2020

The worst service experience of my entire life! Have never been treated so rudely. Purchased a new 2020 Escape. Only 6,500 miles on it and have issues with the brakes and tires. When we complained tha More

by bcianteo12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stuart King
February 24, 2020

Friendly and knowledgeable staff I have been dealing with Gene Butman for over 10 years now. Everyone is friendly and considerate. I have good and not so good experiences, Most of the More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart King, Chris Machalk
February 10, 2020

Thank you Gene Butman Ford! Super happy! Just bought a truck at Gene Butman Ford in Ypsi. Love my new Ranger and my new sales guy. He provided me payment options, helped me ge More

by rochelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales
January 29, 2020

Amazing Service Top notch customer service from the sales team. I will definitely be back for my next car and look forward to working with them again. Thank you Gene More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sales
November 15, 2019

Best dealership. Been trusting Them For more than 15 years I have been going to this dealership for more than 15 years. I would not let anyone else touch my vehicle. They tell me if I need something done on my More

by RHKashani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All service advisers, sales associates, service manager, sales manager, and the wonderful Butman family.
June 10, 2019

CROOKS AND LIARS! BE WARNED! The service department is FULL of crooks and liars!! Don't ever do business with this bunch or you'll be sorry financially and emotionally! Seriously More

by C
Recommend Dealer
No
Employees Worked With
Mark Shepard. Jeff Lounsberry
February 21, 2018

Bought garbage for a premium Bought a 2007 f-150 with 90k on it 3 k later I gotta drop thousands on the vehicle to make it run properly after being guranteed that it was in excell More

by Ihategenebutmanford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dana the dick head
August 13, 2017

Best car buying experience I had a wonderful experience buying my second brand new vehicle ever, thank you Erik Ferguson for being so kind, helpful and sincere the experience wa More

by Dfrench64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ferguson
February 15, 2017

BEST TIME CAR BUYING EVER! FABULOUS! NEVER HAD SUCH A FUN TIME GETTING RID OF ONE CAR & GETTING A NEW ONE. JOSH BELIZE WAS AWESOME & SO WAS EVERYONE ELSE. PERSONABLE, NO PRESSUR More

by new car 2017, michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSH BELIZE, THE SALES MANAGER, NICKI THE RECEPTIONIST, MEL IN THE BODY SHOP
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