Gene Butman Ford
Ypsilanti, MI
Filter Reviews by Keyword
By Type
Showing 93 reviews
Wonderful dealership to come to, everyone at Gene Butman Ford makes you feel like family. I lease all of my vehicles from Gene Butman Ford and take my vehicles in for services when need. All of my friends a Ford makes you feel like family. I lease all of my vehicles from Gene Butman Ford and take my vehicles in for services when need. All of my friends and family shop at Gene Butman Ford as well. Betman Ford. The best choice. More
The worst service experience of my entire life! Have never been treated so rudely. Purchased a new 2020 Escape. Only 6,500 miles on it and have issues with the brakes and tires. When we complained tha never been treated so rudely. Purchased a new 2020 Escape. Only 6,500 miles on it and have issues with the brakes and tires. When we complained that the service experience had been poor and we wouldn't be back the SERVICE ADVISOR told us "GOOD!" Unbelievable.....I have personally worked in customer service for 25 years and have never experienced this lack of professionalism. More
Friendly and knowledgeable staff I have been dealing with Gene Butman for over 10 years now. Everyone is friendly and considerate. I have good and not so good experiences, Most of the I have been dealing with Gene Butman for over 10 years now. Everyone is friendly and considerate. I have good and not so good experiences, Most of the not so good experiences came down to the product not the people. Thanks Gene Butman Ford Service and sales staff for always giving me good advice and looking out for me and my family. More
Thank you Gene Butman Ford! Super happy! Just bought a truck at Gene Butman Ford in Ypsi. Love my new Ranger and my new sales guy. He provided me payment options, helped me ge Super happy! Just bought a truck at Gene Butman Ford in Ypsi. Love my new Ranger and my new sales guy. He provided me payment options, helped me get the best deal, answered all my questions, just made it easy! Will be going back when this lease ends. More
Amazing Service Top notch customer service from the sales team. I will definitely be back for my next car and look forward to working with them again. Thank you Gene Top notch customer service from the sales team. I will definitely be back for my next car and look forward to working with them again. Thank you Gene Butman Ford! More
Best dealership. Been trusting Them For more than 15 years I have been going to this dealership for more than 15 years. I would not let anyone else touch my vehicle. They tell me if I need something done on my I have been going to this dealership for more than 15 years. I would not let anyone else touch my vehicle. They tell me if I need something done on my vehicle, but they also tell me not to waste my money when I do not need something. Their honesty is unsurpassed and heir workmanship can not be topped. I know all of them and they have become part of my family. More
CROOKS AND LIARS! BE WARNED! The service department is FULL of crooks and liars!! Don't ever do business with this bunch or you'll be sorry financially and emotionally! Seriously The service department is FULL of crooks and liars!! Don't ever do business with this bunch or you'll be sorry financially and emotionally! Seriously nasty, nasty business practices apparently sanctioned by Tom Buttman whose name they proudly throw out when they're called on the thieving and low down business practices. Save your soul and go do good business elsewhere! More
Bought garbage for a premium Bought a 2007 f-150 with 90k on it 3 k later I gotta drop thousands on the vehicle to make it run properly after being guranteed that it was in excell Bought a 2007 f-150 with 90k on it 3 k later I gotta drop thousands on the vehicle to make it run properly after being guranteed that it was in excellent condition. Liars and unhelpful thieves. Don't trust a salesman. More
Best car buying experience I had a wonderful experience buying my second brand new vehicle ever, thank you Erik Ferguson for being so kind, helpful and sincere the experience wa I had a wonderful experience buying my second brand new vehicle ever, thank you Erik Ferguson for being so kind, helpful and sincere the experience was perfect More
BEST TIME CAR BUYING EVER! FABULOUS! NEVER HAD SUCH A FUN TIME GETTING RID OF ONE CAR & GETTING A NEW ONE. JOSH BELIZE WAS AWESOME & SO WAS EVERYONE ELSE. PERSONABLE, NO PRESSUR FABULOUS! NEVER HAD SUCH A FUN TIME GETTING RID OF ONE CAR & GETTING A NEW ONE. JOSH BELIZE WAS AWESOME & SO WAS EVERYONE ELSE. PERSONABLE, NO PRESSURE SALES, WAS HAPPY TO FIND WHAT I WANTED & DIDN'T PUSH ANYTHING ON ME I DIDN'T WANT. More