Gene Butman Ford

I talked with part’s manager, Tim, today regarding a situation regarding my car key fob. He took the time to discuss the situation with me and made a recommendation that solved the problem. Otherwise, situation regarding my car key fob. He took the time to discuss the situation with me and made a recommendation that solved the problem. Otherwise, I could have spent money that I didn’t need to. Thank you, Tim. It’s becoming more difficult to find good service and people who are polite, positive and care. More

Josh at Gene Butman is awesome! He has helped us for years get all of our cars and just helped us get our Explorer! Always friendly!! years get all of our cars and just helped us get our Explorer! Always friendly!! More

So friendly and comfortable. They make you feel like family. Everyone is always so nice. I have been coming to Butman for years and Wouldn’t even dream about going to another dealership family. Everyone is always so nice. I have been coming to Butman for years and Wouldn’t even dream about going to another dealership More

You don't need to improve your services Gene Butman Ford is the best all around I refer everybody to your dealership great job guys is the best all around I refer everybody to your dealership great job guys More

Good dealer, all of the great Ford vehicles are available on the floor. Nice staff. on the floor. Nice staff. More

Best Dealership! Always friendly. Nancy is always willing to go above and beyond to help out! My father in laws car was smashed by a tree during a storm. He was unsure of the process of making a claim on his to go above and beyond to help out! My father in laws car was smashed by a tree during a storm. He was unsure of the process of making a claim on his car. Nancy walked him through the entire process and helped him get into a new car. Thank you Nancy for treating him like family. Thank you to the whole Dealership for helping out in a timely manner. More

I just had an excellent example of great service from Ymari. I walked in for my appointment a bit huffy, and he greeted me right away. He confirmed the reason for the visit, didn’t try to upsell me, an Ymari. I walked in for my appointment a bit huffy, and he greeted me right away. He confirmed the reason for the visit, didn’t try to upsell me, and when I walked away, asked if there was anything else I needed. Oh! The wipers! He got that taken care of, and when “the works” was done, I asked for a cabin air filter change and he said it could be done in an additional 10 minutes. He delivered the car to me in the front when it was ready, and carefully explained that brakes had been measured as needing service soon and to keep it in mind. He let me know about how long it would take and how much it would cost. I felt very reassured and calm after working with him. He will go far with his great attitude of customer service. Thanks, Ymari! More

Always great personal service when I drop off either one of my vehicles. Fast oil change as well. Josh in sales is awesome and Jeff in service too. of my vehicles. Fast oil change as well. Josh in sales is awesome and Jeff in service too. More

Josh is wonderful. Most helpful salesman I know. Sent more than 10 people his way to buy a vehicle. Treats everyone like family. Recommend him for everyone more than 10 people his way to buy a vehicle. Treats everyone like family. Recommend him for everyone More

Dear Butman Ford:Much appreciation to Butman Ford Team Dear Butman Ford: Much appreciation to Butman Ford Team Mr. Gregway Sales and Mr. Bierman Finance Manager. Went over price, drove to Midas in my 200 Dear Butman Ford: Much appreciation to Butman Ford Team Mr. Gregway Sales and Mr. Bierman Finance Manager. Went over price, drove to Midas in my 2008 Saturn. The Saturn very nice well-kept and attractive. Also going over car insurance information. Took notes, signed documents and a pleasure speaking to them both. Hope to maintain my Saturn and of future plans. Thank You, Tresa L. Bowen More