Gene Butman Ford
Ypsilanti, MI
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So friendly and comfortable. They make you feel like family. Everyone is always so nice. I have been coming to Butman for years and Wouldn’t even dream about going to another dealership family. Everyone is always so nice. I have been coming to Butman for years and Wouldn’t even dream about going to another dealership More
Best Dealership! Always friendly. Nancy is always willing to go above and beyond to help out! My father in laws car was smashed by a tree during a storm. He was unsure of the process of making a claim on his to go above and beyond to help out! My father in laws car was smashed by a tree during a storm. He was unsure of the process of making a claim on his car. Nancy walked him through the entire process and helped him get into a new car. Thank you Nancy for treating him like family. Thank you to the whole Dealership for helping out in a timely manner. More
I just had an excellent example of great service from Ymari. I walked in for my appointment a bit huffy, and he greeted me right away. He confirmed the reason for the visit, didn’t try to upsell me, an Ymari. I walked in for my appointment a bit huffy, and he greeted me right away. He confirmed the reason for the visit, didn’t try to upsell me, and when I walked away, asked if there was anything else I needed. Oh! The wipers! He got that taken care of, and when “the works” was done, I asked for a cabin air filter change and he said it could be done in an additional 10 minutes. He delivered the car to me in the front when it was ready, and carefully explained that brakes had been measured as needing service soon and to keep it in mind. He let me know about how long it would take and how much it would cost. I felt very reassured and calm after working with him. He will go far with his great attitude of customer service. Thanks, Ymari! More
Always great personal service when I drop off either one of my vehicles. Fast oil change as well. Josh in sales is awesome and Jeff in service too. of my vehicles. Fast oil change as well. Josh in sales is awesome and Jeff in service too. More
Josh is wonderful. Most helpful salesman I know. Sent more than 10 people his way to buy a vehicle. Treats everyone like family. Recommend him for everyone more than 10 people his way to buy a vehicle. Treats everyone like family. Recommend him for everyone More
Dear Butman Ford:Much appreciation to Butman Ford Team Dear Butman Ford: Much appreciation to Butman Ford Team Mr. Gregway Sales and Mr. Bierman Finance Manager. Went over price, drove to Midas in my 200 Dear Butman Ford: Much appreciation to Butman Ford Team Mr. Gregway Sales and Mr. Bierman Finance Manager. Went over price, drove to Midas in my 2008 Saturn. The Saturn very nice well-kept and attractive. Also going over car insurance information. Took notes, signed documents and a pleasure speaking to them both. Hope to maintain my Saturn and of future plans. Thank You, Tresa L. Bowen More
Great experience again at Butman Ford! Jarrett Dupuis went above and beyond! Highly recommend!!! Got exactly what I wanted and that was thanks to hard work and great customer service from Jarrett! went above and beyond! Highly recommend!!! Got exactly what I wanted and that was thanks to hard work and great customer service from Jarrett! More