Gene Butman Ford

Jarrett was a great salesperson and kept me informed of my order every step of the way. I love my new F150 and have had questions since driving it off the lot. Jarrett has been there to answer each one. my order every step of the way. I love my new F150 and have had questions since driving it off the lot. Jarrett has been there to answer each one. More

DO NOT get service on your vehicle done at this dealership. They will rob you for any dollar they can and will. I took my car in complaining about a front end noise with my brakes and I don’t know dealership. They will rob you for any dollar they can and will. I took my car in complaining about a front end noise with my brakes and I don’t know what they did to “inspect” for 4 hours, but all they told me when I picked up the car was something I already knew and they charged me $60 for it. They failed to even inspect the car half-xxx and I know this because it took my dad and I less than 5 minutes to find that my caliper was stuck and the whole back of my brake pad was gone. I’m lucky my car didn’t catch on fire on the road after Dominik told me it was safe to drive. Very disappointed as I have been a customer for years and thought I could trust a dealership more than this. Don’t leave your vehicle in the hands of these “professionals.” I will not be returning to this dealership and will be telling everyone I know to stay away too. More

For years we have trusted not only our investments, but the security of our family to Gene Butman Ford. If you’re ever in need of a vehicle, I recommend this place 100%. The quality of their customer servi the security of our family to Gene Butman Ford. If you’re ever in need of a vehicle, I recommend this place 100%. The quality of their customer service is unbeatable. Our friend and salesman, Jarrett Dupuis, always greets us with great enthusiasm and professionalism from beginning to end. We’ve been so satisfied with our past purchases that we always consider them as our first and only option when looking for a new car. Por años hemos confiado la inversión, pero sobretodo la seguridad de nuestra familia en Gene Butman Ford. Si algún momento necesitas adquirir un auto, te recomiendo 💯 por ciento la calidad y el buen servicio de Gene Butman. Nuestro gran amigo y vendedor de autos Jarrett Dupuis siempre nos recibe con entusiasmo y profesionalismo de principio a fin. La satisfacción que nos ofrece en cada compra hace que les consideremos siempre como primera y única opción. More

Gene Butman is the place to go if you’re looking for a new vehicle! Jarrett Dupuis made the process of leasing my first car incredibly smooth. He was very thorough, honest, and knowledgeable. I’m prone to new vehicle! Jarrett Dupuis made the process of leasing my first car incredibly smooth. He was very thorough, honest, and knowledgeable. I’m prone to post buyers remorse crisis but not this time. He listened and found me a vehicle that met my needs, and made sure I left that dealership feeling incredibly happy. My experience with him was nothing short of exceptional. I highly recommend this dealership! More

Josh Belisle at Gene Butman Ford is a true ambassador and an incredible customer service professional. From the moment I walked in, he and his associates were thorough, informative and polite, listened to m an incredible customer service professional. From the moment I walked in, he and his associates were thorough, informative and polite, listened to my needs and provided everything I asked for, additional options and exceeded expectations. I highly recommend Josh and his staff for any of your vehicle needs. Thank you very much! Respectfully, Chalogianis Consulting LLC More

The Body Shop at Gene Butman Ford was extremely professional in preparing an estimate and replacing the bumper cover on my Bullitt Mustang. Blair, Brandon and the body shop crew kept me informed on professional in preparing an estimate and replacing the bumper cover on my Bullitt Mustang. Blair, Brandon and the body shop crew kept me informed on how the replacement was progressing. My car was even ready earlier than they originally promised. The pricing was fair, and the service was great. More

I have purchased 3 cars from this dealership and I have absolutely no regrets. I have worked with Howard, tall Dan, short Dan and Bob, and all are extremely knowledgeable. Their customer service team is ou absolutely no regrets. I have worked with Howard, tall Dan, short Dan and Bob, and all are extremely knowledgeable. Their customer service team is outstanding and very professional. I trust Gene Buttman like family. I always feel welcomed when I stop by to visit. If you have any questions when it comes to new or used cars, Gene Buttman is the place to go. They’re honest and straight forward. More

Had a stress crack in the windshield of my 2021 Ford Bronco Sport. Brought it in to service to see if the crack would fall under my warranty. Was told that it was a stress crack and had 2 separate opini Bronco Sport. Brought it in to service to see if the crack would fall under my warranty. Was told that it was a stress crack and had 2 separate opinions while examining it. Did the pen test along the whole crack. They both said there was NO impact spot. Fast Forward 2 days. Take it back in. They re-examine the crack. Still nothing. So then start to do the work, n then Butman decided that while my windshield was out my car, that they would somehow get a crack in my window. So that's what happened. They bring me over to look at the "impact" point that just somehow appeared AFTER the windshield is out of the vehicle. How do I know it didn't happen while it was being taken out?! SHADY!! Will not be back for service. Pretty upset because I then had to call insurance company while my car is halfway through being fixed. After being told 3 times that it was a stress crack. Jokes on Butman. The auto glass company even said that it was Bull***t that they used the crack after the removal of the glass to justify the lack of warranty coverage. So my next crack will be taken care of without the use of Gene Butman but instead will be taken care of directly by the auto glass company...for free. First service experience with Gene Butman. Shady as xxxx. If you have a warranty issue, make sure you have your insurance ready to go. Because they'll find anyway to not honor warranty. More

Interacted with Christan Johnson today about ordering a 2021 f150. Christan was very kind, very informational, and provided fair pricing options. Sadly due to supply chain issue and my needs I dont have ti 2021 f150. Christan was very kind, very informational, and provided fair pricing options. Sadly due to supply chain issue and my needs I dont have time to wait for a truck. More

I talked with part’s manager, Tim, today regarding a situation regarding my car key fob. He took the time to discuss the situation with me and made a recommendation that solved the problem. Otherwise, situation regarding my car key fob. He took the time to discuss the situation with me and made a recommendation that solved the problem. Otherwise, I could have spent money that I didn’t need to. Thank you, Tim. It’s becoming more difficult to find good service and people who are polite, positive and care. More