Gebhardt BMW - Service Center

Great service experience Another great service experience with Gebhardt, and with Joel in particular. Scheduling the appointment was good (much better than the weeks-long wai Another great service experience with Gebhardt, and with Joel in particular. Scheduling the appointment was good (much better than the weeks-long wait you had last summer!), drop off was painless, communication from Joel was excellent, and pickup was quick. All service items taken care of. What more could a person want? More

Great experience with an older car My 2005 Z4 needed some repairs and I was very happy with the service I received at Gebhardt. They completed the service on the day they said they wou My 2005 Z4 needed some repairs and I was very happy with the service I received at Gebhardt. They completed the service on the day they said they would and had a loaner car for me for the whole time mine was in the shop. Dealership repairs always sting in the wallet with a BMW but this was offset by how well I was treated at the dealership and the quality of the work performed. More

GREAT REPAIR WITH SUPER CUSTOMER SUPPORT Joel Ortiz, a Service Advisor, was great! He made check-in quick and easy. Analysis of the problem with my Z4 radio, and its repair, was rapid and th Joel Ortiz, a Service Advisor, was great! He made check-in quick and easy. Analysis of the problem with my Z4 radio, and its repair, was rapid and thorough, and the cost was very reasonable! PS: The customer lounge is comfortable, and the Keurig coffee was super!!! More

BMW X5 repair I was very pleased to have gotten this issue fixed, and Joel was excellent in staying in touch with me regularly with progress reports. What should h I was very pleased to have gotten this issue fixed, and Joel was excellent in staying in touch with me regularly with progress reports. What should have taken a couple of days was delayed because Sandia BMW, in Albuquerque, was slow in getting back to Joel about their part of the problem, and even tho the car was ready, I couldn't get it back because Sandia hadn't paid for what they agreed to cover. That was frustrating, but we got through it. Thanks for all your good work at Gebhart. We are repeat customers, and really appreciate your professionalism! Mary Stoops P.S. Please take out the 303-494-2516 number from our file, and make sure you replace it with my number, 303-884-3384! Thanks! More

Professional Worth the drive. Car was washed, vacuumed and new wipers and it didn't cost a thing. Waiting area nicely done with all I needed to usefully spend my Worth the drive. Car was washed, vacuumed and new wipers and it didn't cost a thing. Waiting area nicely done with all I needed to usefully spend my time. More

Always pleased with Gebhardt BMW Service I continue to be impressed with the service at Gebhardt BMW. Having a loaner car for as long as necessary makes a huge difference from a convenience p I continue to be impressed with the service at Gebhardt BMW. Having a loaner car for as long as necessary makes a huge difference from a convenience perspective. The service people are friendly and knowledgeable. They are focused on getting the job done right! More

Maintenance and New Tires for Our BMW Great service experience as usual. No surprises. Friendly, knowledgable, and committed staff. Was given a loaner at the start of the process so there Great service experience as usual. No surprises. Friendly, knowledgable, and committed staff. Was given a loaner at the start of the process so there were no issues with our car being out of commission for the service time period. Got excellent help selecting the right set of winter tires for our BMW X5. More

Awesome as always Your service department is awesome. Always a great experience. They are the number one reason I'll be buying my next car from you. I can imagine they Your service department is awesome. Always a great experience. They are the number one reason I'll be buying my next car from you. I can imagine they do more to increase your seals than the sales dept. does. More

very comfortable enviornment impressed by friendly,highly aware (even a bit aggressive in sales) staff (Dave) After some 45 years with BMW, this does get attention. I cannot as ye impressed by friendly,highly aware (even a bit aggressive in sales) staff (Dave) After some 45 years with BMW, this does get attention. I cannot as yet comment on condition of car as it will remain in your parkng lot until detailed on monday More