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Gebhardt BMW - Service Center

Boulder, CO

4.5
193 Reviews

193 Reviews of Gebhardt BMW - Service Center

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October 25, 2017

Genius Bar at Gebhardt OK -Gebhardt has a genius bar just like Apple. Surprise? No-- BMWs I drive interface is a bit idiosyncratic-and some folks need a little help. Gebhard More

by RonS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariah Hittle
Oct 25, 2017 -

Gebhardt BMW responded

On behalf of Mariah & the entire team here at Gebhardt BMW - you are most welcome, RonS! We're extremely pleased to hear that Mariah was able to walk you through your software problem & was able to be so helpful! We will be sure to pass your kind words along to her, which we know she will greatly appreciate! Thank you for taking the time to share your experience with us, & thanks again for choosing Gebhardt BMW! Have a fantastic day! Cheers!

September 27, 2017

Excellent I've consistently felt I was in good hands at Gebhardt, well beyond the initial purchase of my car(s). Recently, while in the waiting area, my husban More

by cdlevi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Ortiz, David Kuczynski, George Tice, Mariah Hittle
Sep 27, 2017 -

Gebhardt BMW responded

WOW, cdlevi, thank you so much for this phenomenal review! We are thrilled to hear that we have been able to consistently provide you with the level of service we strive to provide our customers with! We will be sure to pass your kind words along to Mariah, David, George, & Joel, which we know they will all greatly appreciate! Thank you for taking the time to share your experience(s) with us, & thanks again for choosing Gebhardt BMW! Have a great day!

June 20, 2017

Quick and efficient I dropped off of my 535 was quick and efficient. My car was ready the next day, mid morning and the repair was performed properly. More

by skier23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Ortiz
Jun 21, 2017 -

Gebhardt BMW responded

Thank you so much for your awesome review, skier23! Nothing makes us happier than knowing you were attended to quickly, efficiently, & properly! We will be sure to let Joel know that you were so pleased with his service, which he will undoubtedly appreciate a great deal! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt BMW! Have a great day!

March 29, 2017

Excellent treatment and service I was pleased with the entire cast of actors who brilliantly portrayed Gebhardt BMW's service department. The three I was in contact with was Dave, L More

by Larry Abrams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael who provided me the service loaner., David Choate, Laura Higgenbothan
Mar 29, 2017 -

Gebhardt BMW responded

On behalf of the entire team here at Gebhardt BMW - you are most welcome, Larry! Thank you so much for this outstanding review! It makes our day to hear that your experience with us was such a positive one! We will be sure to tell Dave, Laura, Rafael, & Carol that you had such nice things to say about them, which we know they will greatly appreciate! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt BMW! Have a great day!

February 19, 2017

Great, Timely Service David Choate at Gebhardt BMW always takes excellent care of me and my vehicle. He is very honest and the service is done in a timely manner while hav More

by Yoshman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Choate
Feb 20, 2017 -

Gebhardt BMW responded

Thank you so very much for this awesome review, Yoshman! We will definitely let David know that you had such nice things to say about him, which we are sure he will greatly appreciate! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt BMW! Have a great day!

December 30, 2016

Prompt Resolution of Safety Related Repair Appointment usually need to be scheduled well in advance. Our requested repair involved a safety issue, and David was able to get our car worked in a More

by Tom4628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Choate
Dec 30, 2016 -

Gebhardt BMW responded

On behalf of David & the entire team here at Gebhardt BMW, you are most welcome, Tom4628! We are extremely happy that you were so pleased with your service here - we pride ourselves on excellent customer service, & it makes our day to know that we were able to quickly assist you with such an urgent matter. We will be sure to pass along your kind words to David, which we know he will greatly appreciate! Thank you for taking the time to share this with us, & thanks again for choosing Gebhardt BMW! Cheers!

September 14, 2016

Great service even without an appt David Choate was so helpful in my "emergency" state of needing a new tire. I couldn't drive my car to Gebhardt so David had someone put a new tire on More

by Mofstad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Choate, Kelly Kent
Sep 14, 2016 -

Gebhardt BMW responded

On behalf of David, Kelly, & the entire team here at Gebhardt BMW - you are most welcome, Mofstad! We're so glad that we were able to assist you in your urgent time of need! And we couldn't be happier that YOU couldn't be happier! Thank you so much for taking the time to share your experience with us & our online community - it's greatly appreciated! Please come back & visit us again anytime! Cheers!

July 02, 2016

Above and beyond Gebhardt always amazes, they are consistently great! Bill Cray and Joel Ortiz do an excellent job in the service department, they follow up promptly More

by pcadman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Castro, Bill Cray, Joel Ortiz, George Tice
Jul 05, 2016 -

Gebhardt BMW responded

Thank you so much for this awesome review, pcadman! We simply couldn't be happier to hear that your experiences over the years have been so top-notch! We will definitely let Bill & Joel know that you had such kind things to say about them as well! Thank you for taking the time to share your experience with our online community, and thank you for choosing Gebhardt BMW! Cheers!

May 17, 2016

Excellent service! Love my BMW! I really like Bill in the service dept. He is kind, sincere and efficient. Soon I will be looking for a new car and considered other brands, but now More

by luvmybmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cray
May 17, 2016 -

Gebhardt BMW responded

Thank you for leaving such a grand review for Gebhardt BMW - we are beyond ecstatic! We can’t wait to see you in the future!

May 04, 2016

Above and beyond! I've had many cars/trucks/SUV's over the years, and have dealt with many service departments. Gebhardt BMW's service department is superior in every w More

by Daniel Hassler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Joel & Bill
May 04, 2016 -

Gebhardt BMW responded

Wow, Daniel, receiving a review like yours just makes our day! We simply could not be more pleased to hear that your experiences with us have been so exceptional; & we will absolutely let David, Joel, & Bill know that you had such fantastic things to say about them! Thank you so much for taking the time to share your experience with our online community, & thanks again for choosing Gebhardt BMW! Have a great day!

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