Gebhardt BMW - Service Center
Boulder, CO
193 Reviews of Gebhardt BMW - Service Center
Genius Bar at Gebhardt OK -Gebhardt has a genius bar just like Apple. Surprise? No-- BMWs I drive interface is a bit idiosyncratic-and some folks need a little help. Gebhard OK -Gebhardt has a genius bar just like Apple. Surprise? No-- BMWs I drive interface is a bit idiosyncratic-and some folks need a little help. Gebhardt's genius bar is easy to access and I found that Maria Hittle a resident genius is skilled at the system and able to walk you through your software problem quickly either by phone or in person. So thanks, Maria-great job! More
Excellent I've consistently felt I was in good hands at Gebhardt, well beyond the initial purchase of my car(s). Recently, while in the waiting area, my husban I've consistently felt I was in good hands at Gebhardt, well beyond the initial purchase of my car(s). Recently, while in the waiting area, my husband and I had the opportunity to ask Mariah a "few" questions, which turned out to be a great learning experience. She's a terrific, patient teacher who knows both our models (X5 & 650) very, very well. We've never felt pressured and have bought three cars there, which says something in itself! More
Quick and efficient I dropped off of my 535 was quick and efficient. My car was ready the next day, mid morning and the repair was performed properly. I dropped off of my 535 was quick and efficient. My car was ready the next day, mid morning and the repair was performed properly. More
Excellent treatment and service I was pleased with the entire cast of actors who brilliantly portrayed Gebhardt BMW's service department. The three I was in contact with was Dave, L I was pleased with the entire cast of actors who brilliantly portrayed Gebhardt BMW's service department. The three I was in contact with was Dave, Laura and Rafael. I spoke briefly with Carol as we were passing in the doorway. Thank you all for the attentiveness and excellent service. More
Great, Timely Service David Choate at Gebhardt BMW always takes excellent care of me and my vehicle. He is very honest and the service is done in a timely manner while hav David Choate at Gebhardt BMW always takes excellent care of me and my vehicle. He is very honest and the service is done in a timely manner while having a loaner vehicle. More
Prompt Resolution of Safety Related Repair Appointment usually need to be scheduled well in advance. Our requested repair involved a safety issue, and David was able to get our car worked in a Appointment usually need to be scheduled well in advance. Our requested repair involved a safety issue, and David was able to get our car worked in a day after my initial call. I drooped the car off in the morning, and the work was completed that day. Thanks! More
Great service even without an appt David Choate was so helpful in my "emergency" state of needing a new tire. I couldn't drive my car to Gebhardt so David had someone put a new tire on David Choate was so helpful in my "emergency" state of needing a new tire. I couldn't drive my car to Gebhardt so David had someone put a new tire on my rim once I got there with it. Only took about an hour total for something Gebhardt did NOT have scheduled. David kept me updated throughout the hour, and I couldn't be happier! Thank you for such great customer service. More
Above and beyond Gebhardt always amazes, they are consistently great! Bill Cray and Joel Ortiz do an excellent job in the service department, they follow up promptly Gebhardt always amazes, they are consistently great! Bill Cray and Joel Ortiz do an excellent job in the service department, they follow up promptly on emails and or phone calls. Gebhardt stands behind their work and services too. I have owned numerous of cars over the years, Porsche, Audi, BMW, Mazda, and Toyota and went to 9 to 10 dealerships. Gebhardt ranks as number 1 and we drive from Denver proper to Gebhardt's in Boulder for service, parts, and sales. More
Excellent service! Love my BMW! I really like Bill in the service dept. He is kind, sincere and efficient. Soon I will be looking for a new car and considered other brands, but now I really like Bill in the service dept. He is kind, sincere and efficient. Soon I will be looking for a new car and considered other brands, but now my front-runner is a BMW because of the treatment from the service dept. Well done! More
Above and beyond! I've had many cars/trucks/SUV's over the years, and have dealt with many service departments. Gebhardt BMW's service department is superior in every w I've had many cars/trucks/SUV's over the years, and have dealt with many service departments. Gebhardt BMW's service department is superior in every way, and my wife and I continue to be impressed with how every rep we've worked with-- David, Joel, and Bill-- are true professionals that exceed our hopes and expectations of top notch quality client service and care. All these guys deserve a raise or at least a 12 pack of their choice! Seriously, your establishment has made raving fans out of us, and it's unlikely we'll do business with anyone else in the future as a result. More