Gebhardt BMW

Started online with 4 BMW dealers in the Denver area, inquiring about availablity and price for "mybmw X5". Kory Rodemich at Gebhardt BMW responded immediatly with answers to both requests. His price was inquiring about availablity and price for "mybmw X5". Kory Rodemich at Gebhardt BMW responded immediatly with answers to both requests. His price was quoted as "this much above invoice + $399 handling. I couldn't get the other dealers to offer such a quote. The X5 I wanted was not available and to complicate matters, my wife couldn't decide on interior leather color, SO Kory ordered TWO identical vehicles with different interior colors and put them side by side in the showroom , gave my wife a cup of coffee and told her to take her time and decide which she wanted. He did this within 30 days from our inital visit! After the decision was made, he spent over 2hrs with us explaining mainly to my wife, the operations of the X5, paired her cellphone, and sent us on our way. While Kory was getting things ready, I talked with two other sales guys about the X5 features. They went out of their way to help, knowing full well we were dealing with Kory. Thats customer service! I have not yet had the opportunty to use Gebhardts service. Will be back when I have. More

I called in with some serious but not critical issues and was told that they could accommodate me the next day. With some schedule shuffling I was able to get the car in early and was given a ride as they h was told that they could accommodate me the next day. With some schedule shuffling I was able to get the car in early and was given a ride as they had no loaners. At 4:30 I get a call that they didn't get to my car, do I mind leaving it over the weekend, with no guarantee that they'd get to it. Are you kidding me? I also got the quote "well you only called yesterday." Well you told me to bring it in!!!!! An Audi is looking real good for my next purchase right about now as this isn't the first crappy service I've had with Gebhardt BMW. More

I kept asking myself: Is this really a BMW dealer? ...am I being "Punked"? Who's in charge here? No one, apparently... It was the worst, most unprofessional service experience I've ever had in my life. I fe I being "Punked"? Who's in charge here? No one, apparently... It was the worst, most unprofessional service experience I've ever had in my life. I felt sorry for them. It seemed they were all miserable and confused, low moral, lack of teamwork, lack of knowledge, failed communications, didn't finish the job, very unapologetic.... FAIL, FAIL, FAIL. They should rename this location: Buford's Auto Dealer - BAD. This was my third time being at least notably unimpressed with this place. I will not return again. More

My girlfriend went to Gebhardt BMW to check out the 3 series. She was looking at trading in her Jeep after driving my 2000 3 series. The salesman let her come by my nearby workplace and pick me up in t series. She was looking at trading in her Jeep after driving my 2000 3 series. The salesman let her come by my nearby workplace and pick me up in the vehicle she was test driving. She loved the car and was considering getting one. Upon arrival to the dealership, I saw the new 135i being displayed. I had been interested in the 1 series since it's production had been announced. At that time I wasn't really looking for a vehicle, but the 135i was so seductive. "Bud" offered to let me take a spin in it so I can experience the car that I had read so much about. I was really reluctant at first because I was happy w/ my 323i. He finally talked me in to driving it and it was amazing. To make a long story short, we accedpted delivery on 2 new BMW's on April 2nd 2008. He was the best salesman I have had the opportunity to work with. I trust few salemen but Mr. Light was open, honest, and never treated my girlfriend and I like most dealerships have in the past. We were in our mid 20's and look young for our age... so most people treat us like children just wanting to play with things we can't afford. In the past I couldn't even get a Subaru dealer to let me test drive a WRX (non STI) that I wanted to buy. Needless to say, his respect and personality paid off in the end when he sold 2 new cars at the same time to some crazy young couple. Also... this dealership will wash the car you bought from them if you being it by on Saturdays. I haven't seen any other dealer (of the 5 I have been to) do this. Talk about giving people an incentive to make Gebhardt their dealer of choice. They were well worth the drive from Centennial. Watch out Murray and Ralph Schomp! More