Gebhardt BMW

Great experience with an older car My 2005 Z4 needed some repairs and I was very happy with the service I received at Gebhardt. They completed the service on the day they said they wou My 2005 Z4 needed some repairs and I was very happy with the service I received at Gebhardt. They completed the service on the day they said they would and had a loaner car for me for the whole time mine was in the shop. Dealership repairs always sting in the wallet with a BMW but this was offset by how well I was treated at the dealership and the quality of the work performed. More

Shut Off Correspondance I was shopping for an X5 50i. Initially, Kory was great; showing me the vehicle and responding to emails. Then, during the negotiation phase, he sent I was shopping for an X5 50i. Initially, Kory was great; showing me the vehicle and responding to emails. Then, during the negotiation phase, he sent a "Final" email (please keep in mind this was the counteroffer to my original offer). I sent him a follow up request and kindly asked if I should reach out to other dealers...no response. As a result, I went to Schomp and they beat his price by $1,500 at the onset without negotiating. Although I liked Kory, I don't appreciate a lack of communication or follow-up. More

GREAT REPAIR WITH SUPER CUSTOMER SUPPORT Joel Ortiz, a Service Advisor, was great! He made check-in quick and easy. Analysis of the problem with my Z4 radio, and its repair, was rapid and th Joel Ortiz, a Service Advisor, was great! He made check-in quick and easy. Analysis of the problem with my Z4 radio, and its repair, was rapid and thorough, and the cost was very reasonable! PS: The customer lounge is comfortable, and the Keurig coffee was super!!! More

BMW X5 repair I was very pleased to have gotten this issue fixed, and Joel was excellent in staying in touch with me regularly with progress reports. What should h I was very pleased to have gotten this issue fixed, and Joel was excellent in staying in touch with me regularly with progress reports. What should have taken a couple of days was delayed because Sandia BMW, in Albuquerque, was slow in getting back to Joel about their part of the problem, and even tho the car was ready, I couldn't get it back because Sandia hadn't paid for what they agreed to cover. That was frustrating, but we got through it. Thanks for all your good work at Gebhart. We are repeat customers, and really appreciate your professionalism! Mary Stoops P.S. Please take out the 303-494-2516 number from our file, and make sure you replace it with my number, 303-884-3384! Thanks! More

BMW i# I purchased the i3 and had a very smooth experience and was out without any pain Thank you for working with us and helping us understand this very te I purchased the i3 and had a very smooth experience and was out without any pain Thank you for working with us and helping us understand this very technical vehicle. More

Outstanding We felt like family. From walking into the door and the GM knowing our names. made us feel like we were wanted to leaving and the post sales experienc We felt like family. From walking into the door and the GM knowing our names. made us feel like we were wanted to leaving and the post sales experience. More

Great salesman! Great dealership to buy a BMW from had problems with prior dealership in the area on our prior BMW, and one call to Gebhart and speaking with a great Great dealership to buy a BMW from had problems with prior dealership in the area on our prior BMW, and one call to Gebhart and speaking with a great Saleman David Kuczynski made all the difference! Will recommend Gebhart to anyone wanting a new or used BMW! More

Great Dealership We have been Gebhardt customers for years and have two BMW's we bought from them. We have never had a bad or even mediocre.experience with them. Our d We have been Gebhardt customers for years and have two BMW's we bought from them. We have never had a bad or even mediocre.experience with them. Our dealing with the sales staff has been mostly with David Kuczynski and, to a lesser extent, George Tice. Both are good people, knowledgeable , very helpful, and straight shooters. The service department is also excellent. Most of our interactions there have been with service advisers Bill Cray and Joel Ortiz, both of whom are just terrific. That has also been true with respect to Tina Holt who is no longer at Gebhardt. And our limited experience with David Choate also gets him high marks. Roman Castro, who handles financing , and warranties, has also been a pleasure. You may find someplace somewhere which is as good as Gebhardt, but you'll never find anyplace better. More

The customer is #1!!! Perfect approach to service my car and my expectations. I am still the guy who buys the products and services, for which my customer service agent nai Perfect approach to service my car and my expectations. I am still the guy who buys the products and services, for which my customer service agent nailed... spot on!! Thank you from the first time BMW owner! More

Professional Worth the drive. Car was washed, vacuumed and new wipers and it didn't cost a thing. Waiting area nicely done with all I needed to usefully spend my Worth the drive. Car was washed, vacuumed and new wipers and it didn't cost a thing. Waiting area nicely done with all I needed to usefully spend my time. More