
Gebhardt BMW
Boulder, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Working with Jeff was such a pleasure. He was upfront and honest with us about the whole process. He was friendly and professional. I would highly recommend using him. He was upfront and honest with us about the whole process. He was friendly and professional. I would highly recommend using him. More
Jeff is an awesome salesman, he has the best customer service I’ve experienced in a long time. He has great people skills and also has thorough technical knowledge. He carried through all his promises, service I’ve experienced in a long time. He has great people skills and also has thorough technical knowledge. He carried through all his promises, I bought site unseen so he helped me with videos and service records and coordinated with finance. It was one of the best car buying experience I ever had and I owned over 100 cars in my life More
Service advisor Albert and shop manager were outstanding. I had blown a tire on a Friday afternoon and got it towed to the shop after 4PM. Albert said in the early afternoon as I was working to get a tow he I had blown a tire on a Friday afternoon and got it towed to the shop after 4PM. Albert said in the early afternoon as I was working to get a tow he would make sure I could drive it home tonight. He did and het his very strong commitment which I very much appreciated. More
Under average customer service on how friendly of overall experience and based on how I was treated from beginning to end. experience and based on how I was treated from beginning to end. More
The rating is because of poor communication about when work would be completed. Even with an appointment my car took more than 5 business days to have service done. Although a part had to be ordered the c work would be completed. Even with an appointment my car took more than 5 business days to have service done. Although a part had to be ordered the car was not serviced until 3 days after the part arrived. In the past, I have worked with Nela and my experiences with her were always excellent. That is not the case with Albert Cruz. More
My sales experience at Gebhardt was very positive. When I was on site at Gebhardt, my service experience was also very positive. The people were friendly, helpful and quick to respond. The reason I on When I was on site at Gebhardt, my service experience was also very positive. The people were friendly, helpful and quick to respond. The reason I only gave it three stars was because the ability for me to contact someone to find out what was going on with my car was extremely disappointing, One day I started calling at nine in the morning. Never got a return call till three or four in the afternoon. And only then after I called my sales rep to intervene. I even tried the online chat two times with no success. Although this is not related to Gebhardt, I thought I would take this opportunity to make a few comments about the car. I love the looks of the car inside and out, the performance and the gas mileage. Very disappointing the car had a major break down in the first month and a lot of the automated convenience. Features are driving me crazy. I have most of them turned off. I am hoping that the future releases of the software will correct many of the issues. More
Albert Cruz was quick, helpful and professional. I felt reassured that my car would be taken care of and I appreciated his excellent communication and transparency. The team at Gebhardt always provi I felt reassured that my car would be taken care of and I appreciated his excellent communication and transparency. The team at Gebhardt always provides a great experience! Jack More