
Gebhardt BMW
Boulder, CO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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FAST, FRIENDLY SERVICE. NO HASSLE. CAR WAS NICLELY CLEANED UP WHEN IT WAS ERERURNED TO ME. NO HASSLE. CAR WAS NICLELY CLEANED UP WHEN IT WAS ERERURNED TO ME. More
They were easy to work with and knowledgeable. No pressure sales and accommodating to my schedule. No pressure sales and accommodating to my schedule. More
Jeff was extremely accommodating, sales staff was responsive and professional. I will definitely do business with Genhardt again. responsive and professional. I will definitely do business with Genhardt again. More
They took really good care of me and got me out of the service department early so I could make the rest of my day for easily. service department early so I could make the rest of my day for easily. More
I've been using Gebhardt for years and have generally been more than satisfied, but this time the check-in process with Albert was chaotic; he couldn't locate the record for my car and ultimately found i been more than satisfied, but this time the check-in process with Albert was chaotic; he couldn't locate the record for my car and ultimately found it on his desk. His habit of addressing me as "young lady" and "pretty girl" was seemingly well-intentioned, but off-putting. I'm not sure what Aaron had to do with my car. The new process of sending a video inspection of your vehicle is helpful, but also odd. The information communicated in the video regarding the status of the tire wear, or its significance, was not shared with me by Albert or obviously reflected in the paperwork I received; I had to ask about it. In the past that information was clearly communicated in multiple ways. Lastly, while my car was washed, the windshield was not cleaned. I generally don't have a particularly strong view about the car repair process, but this one stood out. More
I gave 4 stars because the shuttle now only runs on the hour. Preferred when it would run when the driver was available. Instead, had to pay for an Uber both directions. however, I was told when I made the hour. Preferred when it would run when the driver was available. Instead, had to pay for an Uber both directions. however, I was told when I made the appointment that it runs on the hour. I’m just not sure why the change was made. More
Svs dept was good esp given circumstances so this rating is for them only. I DO NOT recommend the dealership. They sold me a car and didn't tell me it had been damaged in transport. Because of supply issues is for them only. I DO NOT recommend the dealership. They sold me a car and didn't tell me it had been damaged in transport. Because of supply issues I didn't negotiate price and just took msrp. The first I heard of damage was several months after I had the car when they called to say the part was in. Regardless of how minor the damage was, they kept that information from me until after the purchase which is dishonest. Email to GM went unanswered and while at the service department I overheard Amanda (parts?) telling someone who appeared to be in mgmt about this as they walked past me and that person totally dismissed it by saying it was only minor damage. Again... doesn't matter how minor the damage is... it's all in how you treat your customer and how the business is run. I don't like dealing with companies that aren't honest up front. I WOULD NOT recommend Gebhardt BMW. More
This dealership is very professional. They always inform me of everything I need done on my car and care about their customers! I would recommend this dealership to many people! Thanks! S They always inform me of everything I need done on my car and care about their customers! I would recommend this dealership to many people! Thanks! Suzy W. More